Unit Clerk

Union: SEIU Clerical
Number of vacancies:  1
New or Replacement Position: Replacement
Site: West Park
Department:  Geriatric Clinics and Geriatric Day Hospital
Reports to:  Manager, Program Service
Salary Range:  $27.19 to $28.71
Hours: 37.5
Shifts: Day
Status: Temporary Full Time (Until March 27, 2027)
Closing Date: February 10, 2026

Position Summary 

The Geriatric Outpatient Unit Clerk position provides clerk support to physicians and clinical staff contributing to the overall functioning of the Outpatient Geriatric Services and Geriatric Day Hospital. This includes interacting with patients, their families, visitors and volunteers.

Duties 

• Greet and assist patients and visitors as required.
• Use computer to assist in data collection activities
• Act as a key communicator with clients, families, physicians, clinicians and other related departments and services.
• Distribute mail, photocopy and answer telephone.
• Develop and maintain manual and/or computerized systems for tracking information.
• Format letters, memos and other department related correspondence, draft and send e-mails.
• Schedule appointments for physicians and the geriatric day hospital team
• Ensure the service is adequately stocked with supplies/resources and track utilization of same.
• Maintain patients’ clinical records in accordance with WPHC policy.
• Be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors including: - Compliance with the safety standards of the hospital and applicable legislation - Identification and prevention of safety issues and problems - Taking corrective action, where possible - Attendance at safety meetings/training/updates in accordance with the Centre’s standards
• Ability to work in a manner that exemplifies the core values of West Park: Excellence, Respect, Trust, Collaboration and Accountability
• Evidence of good performance history and attendance record

• High school diploma
• Desired/Preferred: Completion of a medical terminology course
• Certificate in medical transcription
• Good computer skills
• Working experience transcribing and/or understanding/utilizing medical terminology
• Good communication skills (written & verbal)
• Ability to collaborate within a team setting; good interpersonal skills; resolution-oriented
• Good abilities to manage priorities while multi-tasking
• Good attention-to-detail skills
• Ability to maintain effectiveness when experiencing change in work tasks or the work
• environment; adjust effectively to work within new processes, requirements, etc.
• Evidence of satisfactory attendance and punctuality
• Desired/Preferred:
• Previous office experience in a hospital/clinical setting

Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit 
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.