Role-UCM engineers
Location-Austin TX(Hybrid)
who have experience managing and troubleshooting
Ribbon SBCs. ( experience with Oracle and Ribbon SBCs is a plus ) but
Ribbon SBC is a gap we are trying to close. Ribbon Session Border
Controllers ( SBC )
▪ Basic understanding of Cisco IP telephony Network Infrastructure.
▪ Good knowledge of voice protocols SIP, MGCP, H.323, SCCP, ISDN
▪ Basic understanding of various logs and traces from Collaboration
products CUCM, CUC, CUCM IM&P, gateways.
▪ Good understanding of various APIs, SDKs and protocols used for
automation: AXL, REST, SOAP
▪ Ability to write scripts / programs in at least one language for example:
Python, Java, Perl
▪ Ability to troubleshoot collaboration solutions covering multiple products
and features under and drive incidents towards resolution
▪ Able to identify problems, acquire ownership and deliver solutions at a high
level of customer satisfaction.
▪ Excellent written and verbal communication, interpersonal and
presentation skills.
▪ Proven planning, prioritization, and organization skills
▪ ITIL Foundation level knowledge
Axiom is a global information technology, consulting and outsourcing company and services provider. Our IT solutions empower organizations and individuals throughout the world to maximize value and quality to succeed in today's challenging business environment. As a fast-growing new economy company, we focus our strengths to offer world-class solutions and services through the convergence of technology, innovation, expertise and experience. We provide software consulting, development and IT-enabled services to clients across the globe. We work towards delivering sustained value creation for customers, employees, industries and society at large. Core offerings include data warehousing, middleware development, product development and web-enablement of legacy applications in verticals like telecom, finance, healthcare, manufacturing, energy & utilities, retail & distribution, enablement of legacy Relentless exploration of technology horizons and a Global Delivery Model that is a judicious combination of onsite, offsite and offshore development, offer a complete range of high-ROI business solutions spanning the consulting, technology, operations and process outsourcing value chain.
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