UCM engineers

Role-UCM engineers

Location-Austin TX(Hybrid)

who have experience managing and troubleshooting

Ribbon SBCs. ( experience with Oracle and Ribbon SBCs is a plus ) but

Ribbon SBC is a gap we are trying to close. Ribbon Session Border

Controllers ( SBC )

▪ Basic understanding of Cisco IP telephony Network Infrastructure.

▪ Good knowledge of voice protocols SIP, MGCP, H.323, SCCP, ISDN

▪ Basic understanding of various logs and traces from Collaboration

products CUCM, CUC, CUCM IM&P, gateways.

▪ Good understanding of various APIs, SDKs and protocols used for

automation: AXL, REST, SOAP

▪ Ability to write scripts / programs in at least one language for example:

Python, Java, Perl

▪ Ability to troubleshoot collaboration solutions covering multiple products

and features under and drive incidents towards resolution

▪ Able to identify problems, acquire ownership and deliver solutions at a high

level of customer satisfaction.

▪ Excellent written and verbal communication, interpersonal and

presentation skills.

▪ Proven planning, prioritization, and organization skills

▪ ITIL Foundation level knowledge

Axiom is a global information technology, consulting and outsourcing company and services provider. Our IT solutions empower organizations and individuals throughout the world to maximize value and quality to succeed in today's challenging business environment. As a fast-growing new economy company, we focus our strengths to offer world-class solutions and services through the convergence of technology, innovation, expertise and experience. We provide software consulting, development and IT-enabled services to clients across the globe. We work towards delivering sustained value creation for customers, employees, industries and society at large. Core offerings include data warehousing, middleware development, product development and web-enablement of legacy applications in verticals like telecom, finance, healthcare, manufacturing, energy & utilities, retail & distribution, enablement of legacy Relentless exploration of technology horizons and a Global Delivery Model that is a judicious combination of onsite, offsite and offshore development, offer a complete range of high-ROI business solutions spanning the consulting, technology, operations and process outsourcing value chain.

View all jobs
Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Engineer Q&A's
Report this job
Apply for this job