Trust Investigator - Scaled Investigations

AI overview

Protect LinkedIn's members by mitigating coordinated abuse through investigative tradecraft and case management while collaborating across teams to improve trust systems.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

This role will be hybrid in LinkedIn's Omaha, NE office.

We are seeking a Trust Investigator to join our Scaled Investigations Team. This role will apply investigative tradecraft and case management to uncover and mitigate coordinated, persistent, and high-impact abuse, ensuring a safe and professional experience for LinkedIn members. This position will conduct anti-abuse investigations and drive intelligence insights that improve the effectiveness of Trust systems and the LinkedIn platform. Additionally, they will collaborate with cross-team Trust investigators to further their domain and technical knowledge and participate in cross-functional initiatives in Trust.

Our Trust Investigators play a key role in protecting LinkedIn’s members and our platform from adversarial abuse; we are looking for a self-starter who takes ownership over their work and enjoys being part of a fast-paced, collaborative, global team that values results.

 

Key Responsibilities:

  • Manage and resolve investigative cases supported by the Scaled Investigations Team, involving coordinated campaigns, abuse networks, and complex attacks.

  • Generate proactive investigative leads and track coordinated threat (CT) activity.

  • Produce timely and actionable threat intelligence reports and briefings to inform Trust leadership and drive strategic investments in our defense and our products.

  • Collaborate closely with cross-functional teams including product management, incident management, data science, legal, and security operations to ensure shared understanding and guide product strategy.

  • Integrate threat intelligence with platform signals to enhance detection capabilities and proactively prevent abuse or harm.

  • Stay current on threat actor tactics, techniques, and emerging trends relevant to social media manipulation and abuse.

  • Contribute to threat hunting and incident response operations related to coordinated and/or complex attacks, as appropriate.

  • Ensure investigation activities align with privacy, legal, and ethical standards.

Qualifications:

 

  • Bachelor’s Degree in cyber security, criminal justice or other related technical disciplines, or equivalent technical experience

  • 2+ years of experience in threat investigations, preferably within a trust and safety, social media, or online platform context.

  • Experience investigating account, behavior or content abuse in a social media or user generated content context.

  • Experience with open-source investigation techniques and familiarity with a variety of internet research tools.

  • Experience with threat intelligence platforms, digital forensics, and investigative tools.

  • Experience with synthesizing complex data sets into clear and actionable insights for diverse audiences.

  • Experience conducting proactive threat and fraud hunting against large scale threats.

  • Experience with scripting or data analysis tools (Python, SQL, etc.) to support investigative workflows.

Preferred Attributes:

  • Master’s or PhD in cyber security, criminal justice, or related technical disciplines

  • 4+ years of experience in threat investigations, preferably within a trust and safety, social media, or online platform context.

  • Technical acumen and the ability to translate data and investigative outcomes into actionable insights for Engineering and AI partners as well as senior leadership.

  • Excellent communication skills, with the ability to inspire and influence across all levels of the organization.

  • Experience working in global teams spanning multiple locations/time zones.

  • Experience working or managing projects that have enterprise-wide impact and/or multi-organization cross functional stakeholders

  • Familiarity with frameworks such as MITRE ATT&CK and cyber kill chain, and ability to adapt them to social media threats.

  • Relevant certifications such as GIAC Cyber Threat Intelligence (GCTI), Certified Threat Intelligence Analyst (CTIA), or related credentials.

Suggested Skills:

  • Trust Investigations

  • Coordinated/complex fraud investigations

  • Platform Abuse Prevention

 

You will Benefit from our Culture

We strongly believe in the well-being of our employees and their families. That is why we offer generous health and wellness programs and time away for employees of all levels. LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $106,000 to $175,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For additional information, visit: https://careers.linkedin.com/benefits.

Equal Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

  • Documents in alternate formats or read aloud to you
  • Having interviews in an accessible location
  • Being accompanied by a service dog
  • Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.Join us to transform the way the world works.

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$106,000 – $175,000 per year
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