InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology.
To support our continuous growth we are looking for a Trilingual Technical Support Analyst to join our team.
Some of the role's responsibilities include providing technical and functional support to clients worldwide through different channels such as email, tickets, and remote sessions (Teamviewer/Zoom/etc), checking clients' configurations, suggesting improvements and best practices to maximize the platform's efficiency, and working closely with the development and customer success teams to troubleshoot issues.
Do not hesitate to apply if you…
Having previous experience using InvGate products is a big plus!
Our benefits include career development opportunities, English lessons and extended PTO.
InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 50 countries in industries such as banking, e-commerce, education and technology. We invite you to think BIG. We are a team of talented professionals from all around the world. We are industry leaders, competing in the A-league. We have extraordinary ideas, and we take them to the next level. Be a star in InvGate’s story! Join us!
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