Trial Equipment Specialist

Support AAC Device Trials from Behind the Scenes – Join PRC Saltillo as a Trial Equipment Specialist!

At PRC Saltillo, our trial devices play a critical role in helping individuals find the right communication solution and our Trial Equipment Specialists make that possible. As a Trial Equipment Specialist, you’ll support the day-to-day operations of the Trial Equipment department by preparing, packing, shipping, and tracking trial devices while ensuring accuracy, quality, and timely delivery.

This role works closely with the Trial Equipment Supervisor, Training, Funding, Sales, and Consultant Network to resolve issues quickly and maintain high product quality standards. If you’re detail oriented, organized, and enjoy hands-on work that directly supports customer success, this is a great opportunity to join a mission-driven team.

Go to our website to apply https://prentkeromich.bamboohr.com/careers

Why You’ll Love Working Here

• Mission Driven Work: Support device trials that help individuals communicate and participate more fully in life.
• Hands On Role: Work directly with AAC devices, accessories, and equipment.
• Cross Functional Collaboration: Partner with multiple departments to ensure smooth trial operations.
• Continuous Improvement: Contribute ideas and improvements that help the department meet performance goals.

Duties and Responsibilities

• Assist the Trial Equipment Supervisor with implementing established procedures and recommending process improvements.
• Verify that devices are cleared and have the correct and current software versions installed.
• Process shipments for all outgoing non sales devices through the ERP system.
• Pull parts according to pack lists and pack devices in a professional, organized manner.
• Prepare and ship devices using FedEx equipment and complete all required shipping paperwork.

Education and Experience

• High school diploma or equivalent required.

Required Skills/Abilities

• Strong verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Excellent interpersonal skills with a professional, patient, and tactful approach.
• Ability to interact effectively with customers and internal teams.
• Flexibility and adaptability in a fast-paced environment with changing priorities.
• Strong attention to detail and commitment to following procedures and work instructions.