Transition Manager

Quezon City , Philippines

AI overview

Lead the seamless transition from current operations to new ones by managing plans, timelines, and communications, ensuring minimal disruption and complete knowledge transfer.

Responsibilities:

  • Ensures that the move from a current operational environment to a new one happens smoothly on time, within budget, and with minimal disruption to business operations. At the same time making sure smooth, timely, and risk-free transition of services from the external vendor to the internal team by developing and executing end-to-end transition plan, including timelines, milestones, and dependencies.
  • Develop the transition plan, timeline, milestones, and risk register.
  • Coordinate activities across all technical and business teams.
  • Serve as the primary point of contact for transition-related issues.
  • Manage communication with executives, stakeholders, and the outgoing vendor.
  • Ensure compliance with contractual exit obligations.
  • Track and report progress, risks, dependencies, and decisions.
  • Manage cutover and hypercare activities (stabilization period).
  • Ensure full knowledge transfer to internal staff is completed and validated.

Requirements

Qualifications:

  • Bachelor’s degree in Information Technology, Management or related field
  • Preferred/Advantageous
    • Project Management Certifications
    • ITIL Certification
  • Minimum of 3 years of experience as a Transition Manager
  • Can work Full onsite (Cubao)
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