Transformation Portfolio Office Lead (3987)

About GBG

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Portfolio Office

You will form the GBG Portfolio Office working with the Transformation Director and Head of Group IT & Transformation. The GBG Portfolio Office has an enterprise wide cross Functional remit covering strategically important initiatives (not solely IT projects). The GBG Portfolio Office maximises value from investment by focussing on the right strategic initiatives at the right time to realise the intended value at the committed cost.

Transformation Portfolio Office Lead

The Transformation Portfolio Office Lead will setup and operate the Portfolio Office.

What you will do

1. Establish the Portfolio Office (Setup Phase – Apr/May per roadmap)

• Stand up a central Portfolio Office function focused on strategic initiatives and value delivery
• Lead the audit and documentation review of all existing initiatives to assess alignment to standards, completeness, and inclusion criteria
• Define and publish Frame of Reference, Cadence, Mandatory Reporting Standards, and Enablers
• Select and implement the Portfolio Tool, ensuring initial population of initiatives and visibility reporting

2. Portfolio Management Framework & Standards

• Develop, maintain, and continuously improve the simplified delivery framework, templates, minimum common standards, and documentation
• Design and operate the “Front Door” process for intake, evaluation, and prioritisation of new initiatives
• Maintain the Portfolio Criteria (value thresholds, strategic alignment, dependencies, cost thresholds)

3. Governance & Decision Cadence

• Establish and run the cadence for the portfolio lifecycle including: Intake, Baseline evaluation, Prioritisation, Status reviews, Executive decision reviews
• Ensure the Portfolio Office provides transparent tracking: value, cost, risks, issues, dependencies, progress, and cross‑functional constraints
• Facilitate Executive oversight of Start / Stop / Continue decisions
• Enforce that initiatives do not proceed until all required functional leaders sign off

4. Portfolio Reporting & Insights

• Produce high‑quality, clear, concise, management-level reporting to evidence initiative status, portfolio health, and support needs
• Standardise status reporting using the selected tool and mandated minimum inputs
• Provide dependency management, highlighting cross‑functional risks and resource constraints

5. Stakeholder Management & Leadership

• Partner with Executive Sponsors, Business Owners, PMs, Process Owners, and Functional leaders to ensure alignment, readiness, and realistic planning
• Reinforce Sponsor and PM responsibilities and ensure initiatives have proper ownership, PM assignment, scope control, and required reporting
• Influence and guide stakeholders to adopt consistent standards and value‑driven prioritisation.

Skills we are looking for

Essential

• Significant experience running or building a PMO / Portfolio Office in a transformation-heavy environment.
• Strong understanding of strategic portfolio management, investment decisioning, value case evaluation, and benefits realisation.
• Ability to design, embed, and govern standardised processes, templates, and frameworks.
• Strength in facilitating cross-functional decision making, especially with Executives.
• Expertise in portfolio tooling selection, setup, and reporting structures.
• Excellent communication skills, including ability to simplify complex themes into management-level reporting.

Desirable

• Experience in organisations undergoing strategic transformation or operating model redesign.
• Familiarity with agile and hybrid delivery methods, and capability to integrate them into a unified portfolio view.
• Experience in transformation offices, strategy offices, or enterprise PMOs.

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Unleash your potential and be part of our mission to power safe and rewarding digital lives.