Transformation Assurance Manager (EU CTO Office) [Interim]

Job Title: Transformation Assurance Manager (Interim) 
Location: Amsterdam EU CTO Office (Hybrid) 
Duration: 10 weeks 

Role Overview: 

We are seeking an experienced and pragmatic Transformation Manager to support a multinational retailer set up a 2nd line of defence for their European CTO Office.  The focus will be on establishing a transformation community of practice, defining the framework to support programme assurance, and working with programmes to support adoption of successful delivery practices.  

You will work closely with cross-functional stakeholders to assess programme risks, validate programme governance, and ensure that program progress aligns with business and financial objectives. 

Key Responsibilities: 

• Running the transformation community of practice: Lead and facilitate the development of the transformation community of practice fostering; including knowledge sharing, feedback loops, and capability building. 

• Programme evaluation: Provide a neutral, independent evaluations of ongoing technology transformation and modernization initiatives. Review and assess the status of programs within the Tech Transformation/Modernization portfolio, identify risks, and provide actionable feedback to guide programs to success. 

• Program optimization: Collaborate with program leaders to identify areas for improvement in their delivery practices and implement best practices, enhancing delivery efficiency and outcomes.  

• Feedback & Reporting: Provide regular updates and strategic recommendations to the EU CTO office and program teams, ensuring alignment with business objectives and priorities. 

• Continuous Improvement: Actively contribute to improving internal capabilities by suggesting improvements to project management processes, tracking tools, and risk management frameworks. 

Key Qualifications: 

• Experience: 10 years+ of experience in project management, technology transformation, or related fields with a strong understanding of governance frameworks and portfolio management. 

• Leadership & Facilitation: Proven ability to lead and facilitate cross-functional teams, driving collaboration and knowledge sharing. 

• Technical Knowledge: Deep understanding of technology transformation initiatives, including financial management, technology architecture, and governance frameworks. 

• Risk & Issue Management: Ability to assess project risks, provide constructive feedback to program teams, and develop effective risk mitigation strategies. 

• Stakeholder Management: Strong experience in engaging senior leaders and teams at all levels, aligning diverse perspectives to drive project success. 

• Pragmatic & Hands-On Approach: A balance of strategic oversight with hands-on involvement in program assessments, risk management, and process improvement. 

• Communication Skills: Excellent verbal and written communication skills, able to report complex findings in a clear, actionable manner. 

• Languages: Proficiency in English (Dutch is a plus). 

Preferred: 

• Experience with tools such as ServiceNow and project portfolio management platforms. 

• Previous experience in a 2nd Line of Defence role or similar governance function within a large, complex organization. 

• Familiarity with tech modernization and transformation initiatives within retail or consumer packaged goods (CPG) industries.