Startup Jobs
Post a Job
Research Innovations

Training Product Support Specialist (TC2260)

Maryland, U.S.
full-time

TLDR

Translate software capabilities into effective training products for Agile development, ensuring alignment with system releases and supporting Army operational environments.

Position Title: Training Product Support Specialist Location: Hybrid to Aberdeen Proving Grounds, MD Clearance Requirement: Active Secret Clearance Employment Type: Full Time Research Innovations, Inc. (RII) is breaking through the big, slow, status quo with transformative technology that fundamentally changes and improves the world. We develop cutting-edge software for all levels of the government and military. Using agile development practices and user-centered design, we create innovative software solutions for complex real-world problems. We are seeking a highly specialized Training Product Support Specialist to bridge Agile software development and end-user training for an Army Program of Record (POR).This role is responsible for translating software capabilities into effective training products, ensuring alignment with system releases, and supporting fielding across operational environments. This position requires an Active DoD Secret Clearance WHAT YOU WILL BE DOING

Translate Software into Training

  • Embed within Agile teams, participating in PI planning and sprint activities

  • Interpret software updates, enhancements, and bug fixes into training content

  • Partner with engineers and product owners to maintain technical accuracy

    • Own Training Material Sustainment

    • Maintain and update Technical Manuals (TMs), Training Support Packages (TSPs), and Computer-Based Training (CBT)

    • Ensure all materials reflect the current software baseline and operational use

      • Align Training to Release Cycles

      • Synchronize training updates with bi-annual program releases and quarterly engineering drops

      • Ensure training readiness ahead of fielding timelines

        • Execute Validation & Verification (V&V)

        • Plan and lead V&V events for training materials with CECOM and TRADOC

        • Validate usability, accuracy, and compliance of training artifacts

          • Support Fielding & Training Delivery

          • Coordinate training requirements with gaining units

          • Enable institutional, home-station, and collective training readiness

          • Support Soldier Touch Points and fielding events

            • Ensure Quality & Compliance

            • Review and approve contractor-developed materials

            • Enforce compliance with Army regulations and the Systems Approach to Training (SAT) / ADDIE model

WHAT YOU HAVE DONE

Experience & Domain Knowledge

  • 10+ years supporting DoD acquisition programs, with focus on training development and execution

  • Proven experience within a Program of Record (POR) environment

  • Deep understanding of DoD acquisition lifecycle and total fielding process

    • Technical & Training Integration

    • Experience working alongside software development teams in Agile environments

    • Demonstrated ability to translate technical system changes into training curriculum

      • Training Methodology Expertise

      • Strong application of ADDIE or Systems Approach to Training (SAT)

      • Experience developing, updating, and evaluating military training programs

        • Core Skills

        • Strong written and verbal communication skills

        • Ability to operate independently in fast-paced, cross-functional environments

        • Skilled at managing multiple priorities with minimal oversight

          • Requirements

          • Active DoD Secret Clearance

          • Bachelor’s degree

          • Willingness to travel for testing, integration, and fielding events

EVEN BETTER

  • Direct experience managing TSPs and TMs with CECOM and TRADOC

  • Familiarity with Electronic Warfare Planning and Management Tool (EWPMT)

  • Knowledge of Army Training and Leader Development policies

  • Experience with Training Aids, Devices, Simulators, and Simulations (TADSS)

    •  
    #LI-MC1
At RII, we believe that diversity in our workforce is critical to our success. We strive to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger. We work to help your intellectual passions and creativity thrive. It’s one of our core values: Let your geek flag fly.
 
We also offer all employees comprehensive benefits including: flexible work schedules, health insurance coverage, paid time off, 401k with a company match, paid parental leave, access to wellness programs and much more. You get this all from day one, and all paid for by RII.
 
It’s all part of another of our core values: Stay human. It’s why our comfortable and colorful offices such as our headquarters, include a community game room, pantry, massage chair, and an escape room, among other amenities. It’s why we have community ambassadors and regular community events.

Benefits

Flexible Work Hours

flexible work schedules

Health Insurance

health insurance coverage

Office amenities

community game room, pantry, massage chair, and an escape room

Paid Parental Leave

Paid Time Off

 Research Innovations

Research Innovations builds innovative technology solutions that enhance safety and security for defense, intelligence, and cyber sectors, with a focus on transformational JADC2 capabilities. We cater to government and military clients, redefining national security technology through mission-driven impact and advanced research.

Website LinkedIn
View all jobs
Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Product Support Specialist Q&A's
Report this job
Apply for this job