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Inspiren

Training Associate

Chicago , United States
Remote

AI overview

Execute customer-facing training programs to enhance product adoption and engagement while collaborating on the Inspiren Training Center of Excellence.

About the company

Inspiren offers the most complete and connected ecosystem in senior living. Founded by Michael Wang, a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff.

Our integrated solutions seamlessly fit into existing workflows, capturing everything happening within a community. Backed by nurse specialists and powerful analytics, we provide the data operators need to make informed clinical and operational decisions - driving efficiency, profitability, and better care outcomes.

About the Role

We’re looking for a Training Associate to execute our customer-facing training programs. Reporting to the Director of Training, this role will execute our internal and external training initiatives, support the execution of the Inspiren Training Center of Excellence, and ensure consistent and effective education throughout the customer journey. You will be instrumental in delivering training content, driving customer engagement and ensuring product adoption.

This role requires 70-75% travel.

 What you’ll do 

  • Deliver and facilitate customer training across implementation, go-live, and ongoing education phases.
  • Manage scheduling, coordination, and delivery of live and asynchronous training sessions.
  • Track participation, completion, and engagement metrics across training programs.
  • Provide input for case studies and success stories that highlight effective product adoption.
  • Relay customer feedback and usage patterns to inform product and training updates.

About you 

  • 1 year in a customer-facing training, onboarding, or support role (preferably in healthcare or SaaS).
  • Strong communication and presentation skills, both in-person and virtual.
  • Experience delivering engaging training content.
  • Highly organized, self-motivated, and detail-oriented.
  • Comfortable working cross-functionally in a fast-paced environment.

Details

  • The annual salary for this role is $55,000 - $65,000 + Equity & Benefits (including medical, dental, and vision)
  • Flexible PTO
  • Location: Remote - US; Central preferred, up to 75% travel is expected
  • Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

 

Equal Employment Opportunity (EEO) Statement

Inspiren does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Perks & Benefits Extracted with AI

  • Paid Time Off: Flexible PTO
Inspiren

Inspiren was created to help operators forge thriving senior living communities. We use a simple, streamlined platform that protects resident privacy, to optimize community operations at every step. Our technology puts residents first, capturing insights on everything from revenue leakage to staff utilization, while providing an extra layer of oversight, as an extension of your care team. We know that balancing operations takes time and effort, not to mention careful coordination of many parts – that’s why we offer seamless solutions to guide stronger care decisions. Because while you can’t control any specific event, we believe that data can power communities to live and work better. Keeping your residents healthy and your staff productive is easy with Inspiren. Smarter care, on every wall. One room at a time.

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Salary
$55,000 – $65,000 per year
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