Training and Field Service Technician

AI overview

This role uniquely combines technical installation, clinical staff training, and service support to ensure patient safety technology is effectively integrated into healthcare settings.

Training and Field Service Technician (NHS/Healthcare)

Salary £40,000 - £50,000 per annum + Benefits + Profit Share Bonus Scheme
Location: Field-based across England & Wales (HQ in the Midlands)

Are you passionate about making a real difference in healthcare while building strong professional relationships? Do you enjoy hands-on technical work, problem-solving, and supporting clinical teams to deliver the best patient care?

Our client, a leading provider of innovative Fall Prevention & Patient Monitoring solutions to NHS Trusts and healthcare organisations, is looking for a Training and Field Service Technician to join their growing UK team.

This is a unique role combining technical installation, clinical staff training, and service support — ensuring patient safety technology is seamlessly integrated and trusted across healthcare settings.

What you’ll be doing

  • Delivering on-site installation, servicing, and rollout of monitoring systems across NHS hospitals and healthcare environments.
  • Providing hands-on training to clinical staff, enabling confident and effective use of the technology.
  • Acting as a trusted partner to NHS Trusts: nurturing relationships, providing support, and encouraging adoption across multiple wards.
  • Conducting system trials, audits, and scheduled site visits to maintain performance and compliance.
  • Providing troubleshooting and technical support, both on-site and remotely.
  • Collaborating with the wider service and technical team to share insights and report on-site findings.

Requirements

Essential

  • Customer-focused with excellent communication and relationship-building skills.
  • Practical, hands-on approach with good working knowledge of IT systems and technical setups.
  • A full, clean UK driving licence and willingness to travel nationally (with occasional overnight stays).

Desirable

  • Previous experience working with the NHS or healthcare providers.
  • Comfortable using hand and power tools.
  • Prior experience in a field service, training, or technical support role.

Benefits

What’s on offer

  • £40,000 - £50,000 per annum
  • Profit Share Bonus Scheme — share in the company’s growth and success
  • Company van, phone, laptop, and uniform provided
  • Full product and systems training provided
  • The opportunity to play a vital role in supporting the NHS and improving patient safety

Hours: Monday – Friday, 07:30 – 16:30
Location: Field-based with national travel (England & Wales), HQ in the Midlands

Perks & Benefits Extracted with AI

  • Comprehensive training program: Full product and systems training provided

Universal Business Team (“UBT”) is a global enterprise spanning 19 countries across the United Kingdom, Europe, North America, Central America and Australasia. UBT, headquartered in Sydney, Australia, is a diversified business consultancy that supports clients with business-advisory and group-buying services with the objective to help businesses develop a competitive edge. UBT was launched in 2009 in response to the Global Financial Crisis to support client organisations that were either in distress or looking to improve their competitiveness and financial performance. Currently, UBT turns over $500M (AUD) and has aspirations for significant growth over the next three to five years. A recent decision was made to bring four separate global regions together under the one global brand and leadership team. UBT’s business advisory services comprise corporate training, consulting, recruitment, accounting, and group buying services. UBT facilitates leadership and business excellence for our client’s in their respective industries. Through the group buying function, UBT nurtures mutually-beneficial relationships between member businesses and world-leading providers of business goods and services. The outcome to which we strive is a “win-win” for small-to-medium enterprises and big business alike. UBT provides services and products to approximately 3,000 independent, family-owned businesses globally with combined annual revenues exceeding $12B (AUD). The majority are small to medium sized enterprises with typical annual revenue ranges between $5m-$20m. However, there are also some larger businesses with annual revenues in the range of $100m-$250m. The unifying feature of all UBT’s clients is that the owners are parishioners of the Plymouth Brethren Christian Church (PBCC). UBT (which is owned by the PBCC) supports clients by providing products, services and support designed to increase their profitability and growth. The after-tax profits generated by UBT are reinvested into community initiatives, predominantly through schools (established to educate the children of Brethren families) and charities, such as the Rapid Relief Team (“RRT”) and the Red Cross. UBT Recruitment are an Equal Opportunities Employer. We will apply a rigorous, objective selection process using non-discriminatory criteria, as far as possible on behalf of all the businesses we recruit for.To view our policy in full please contact [email protected]

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Salary
£40,000 – £50,000 per year
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