Training and Enablement Intern

Job Summary: 
We are looking for a dedicated and detail-oriented Training & Enablement Intern to join our team at PatientPoint. In this role, you play a hands-on role in supporting onboarding, ongoing training initiatives, and learning operations for Sales, Customer Success, and Field Operations teams. 

As a Training & Enablement Intern, you will collaborate closely with various departments to coordinate our internal training programs, manage our LMS, coordinate projects, and gain exposure in cross-functional collaboration. 

The ideal candidate will possess a fun-natured, enthusiastic, and motivational personality, capable of thriving in a fast-paced and dynamic environment. This position requires training, presentation and facilitation skills, process development, project management, and experience with training teammates. The Training & Enablement Intern will report directly to the Training and Development Project Manager. 

What You’ll Do:

• Assist in preparing training materials, guides, and resources for onboarding and role-based programs. 
• Support the planning and logistics of live and virtual learning sessions (e.g., invites, reminders, calendar support). 
• Help monitor training participation, collect feedback, and follow up on assignments. 
• Upload and organize content in the Learning Management System (LMS) or internal knowledge hubs. 
• Help track learning completions, due dates, and course enrollments. 
• Partner with the Training and Enablement team to ensure content is accurate and easy to access. 
• Draft internal communications related to enablement programs (e.g., newsletters, training announcements). 
• Help design simple job aids, checklists, or learning summaries using tools like PowerPoint, Canva, or Synthesia. 
• Maintain program trackers and schedules. 
• Participate in team stand-ups and planning sessions to learn cross-functional enablement operations. 
• Collaborate on internal projects as assigned (e.g., onboarding surveys, stakeholder research, training logistics). 

What We Need:

• Currently pursuing a degree in Education, Instructional Design, Human Resources, Communications, Business, Psychology, or related field. 
• Proficient in Microsoft Office Suite - Word, Excel, PowerPoint, Outlook, SharePoint, MS Forms 
• Strong organizational skills and attention to detail. 
• Clear written and verbal communication abilities. 
• Experience in creating training plans containing tests, hands-on activities, and other training materials 

Desired Qualifications:  

• Experience with e-learning or virtual training delivery methods a plus 
• Awareness of the ADDIE model and Learning Management Systems a plus 
• Education or experience in adult learning strategies a plus 
• Familiarity with training creation or development tools such as Canva, Synthesia, Articulate, Storyline360, Adobe illustrator a plus, but not required 
• Salesforce experience a plus  

What You'll Need to Succeed:

• Ability to pick up new processes quickly and teach others  
• Will take initiative, has a positive attitude, team-oriented, self-motivated, and highly enthusiastic  
• Excellent communication; both verbal and written  
• Organized and detail-oriented with strong multitasking and time-management skills  
• Strong interpersonal skills and ability to establish rapport  

Base Salary Band: $21 - $23  
Base Salary & Compensation Section. 
 
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary.