Trainer

Responsibilities:

• To prepare and update the training material/sessions and take full responsibility. 
• Inform the technical department and the other departments concerned of any occurrences of any kind of system or chat malfunctions. 
• Ensure the correct skills of each game are taught to the trainees. 
• Assist in the continuing development of the training and recruitment program. 
• Always be acquainted with all changes in procedures and assess and report the impact of such changes on the training program to your manager. 
• Report to you manager about sickness and/or changes in the schedule. 
• Attend meeting, re-trainings and improve the quality of work whenever necessary. 
• Take responsibility to finish duties in and outside of working hours. 
• Be at the designated workplace on time and in the appropriate work attire/uniform. 
• Report any failure by a team member to meet the company standards, to follow procedures or the legal requirements. 
• Ensure all procedural, legal and disciplinary procedures are followed by the trainees. 
• Follow any reasonable request made by the company that meets the needs of the business. 
• To be involved in the recruitment process, mainly of attending recruitment meetings, updating the internal systems, screening, setting up and attending interviews. 
• To Liaise with recruiters and other members of the recruitment team and follow internal procedures. 
• To create and schedule in new training groups. 
• To attend and assess the trainee’s examination. 
• To fill in Training Documents and reports. 
• To coordinate and hold re-training sessions in order to improve the quality of work. 
• To work closely with the office manager in regard to uniform orders, inventory and related paperwork. 
• To perform other ad hoc duties and projects as asked by your direct manager, which are related to this position and which meet the qualifications. 
• To replace team members during their vacations, sick leaves, and other absences. Replacement takes place during working time, and it is not considered as additional work.

• At least secondary education 
• Good communication and presentation skills
• An Intermediate level of computer skills
• The ability to work as part of a team 
• A high sense of responsibility, motivation and determination

• Possibility to prove yourself in dynamic environment
• Professional and personal development 
• Opportunity to progress in your career within the company 
• Possibility to develop team leading and managerial skills