Edit and review machine-translated customer service content to ensure high accuracy and quality while following project guidelines in a freelance capacity.
We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining Traditional Chinese (Taiwan) customer service content. This role involves improving machine-translated materials to ensure accuracy, natural language, and alignment with project guidelines.
What you’ll do
Edit and review machine-translated customer service content with a high level of accuracy and consistency.
Evaluate MT output quality and apply severity ratings when required, following project guidelines.
Produce high-quality human translations as reference data for model training and quality evaluation.
Follow provided style guides, tone rules, and terminology requirements.
Identify and report recurring MT quality issues and batch-level trends.
Project details
Language: Traditional Chinese (Taiwan)
Content type: Customer service content (general)
Project duration: Ongoing
This role involves intermittent work, with tasks assigned on an ad hoc basis throughout the year depending on client needs. Volumes and timing may vary.
Hourly rate: $22.69
Requirements
Native proficiency in the target language and strong English skills.
Experience in translation, localization, or MT post-editing.
Familiarity with machine translation quality evaluation and error identification.
Strong attention to detail and a quality-focused mindset.
Ability to work independently in an online environment.
Welocalize delivers content solutions for translation, localization, adaptation, and machine automation to enable global brands and companies to reach, grow, and engage with international audiences.
