Total Rewards Analyst
TLDR
Leverage AI tools to enhance data analysis and reporting in compensation, benefits, and payroll processes while ensuring accurate program administration and compliance.
Who We Are
Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes.
We’re an AI-first company, not just in what we build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. We hire exceptional people, give them cutting-edge AI capabilities, and measure success by the impact they create. If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it.
Our Values
Customers
We relentlessly increase value for customer and do the right thing for them.
Action
We make ‘thoughtfully fast’ decisions, act quickly, cut through red tape, deliver progress not perfection, take ownership and accountability.
Team Spirit
We put the team ahead of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together.
Innovation
We challenge the status quo, experiment thoughtfully, and are novel and brilliant in what we create.
Excellence
We love to win, but we hate losing even more. We aspire to be the best and take pride in our work. When we fall short, we own it and come back stronger.
About the Role:
The Total Rewards Analyst supports Billtrust’s compensation, benefits, and payroll functions, partnering closely with the Total Rewards leader and senior team members to ensure accurate program administration, regulatory compliance, and continuous improvement. You will leverage AI tools to accelerate data analysis, reporting, and process documentation, focusing your expertise on the accuracy and integrity that total rewards work demands.
This role sits at the intersection of HR operations and people data, with broad exposure across global compensation benchmarking, multi-country benefits administration, and payroll support. It requires strong analytical skills, a high degree of discretion with confidential information, and the ability to operate independently on well-scoped work while flagging ambiguity early.
What You'll Do:
Compensation
- Maintain job data, pay structures, and employee compensation records in Dayforce and related HR systems.
- Support annual and off-cycle compensation processes including merit, bonus, and promotion cycles.
- Assist with market pricing and benchmarking activities, including survey participation and data submissions.
- Use AI tools to accelerate compensation reporting and surface data insights, applying judgment to validate outputs and ensure accuracy.
- Other duties as assigned.
Benefits Administration
- Support day-to-day administration of employee benefits and wellness programs across Billtrust’s global employee population, navigating country-specific plan structures and vendor relationships.
- Respond to employee inquiries related to benefits eligibility, enrollments, and plan details.
- Coordinate with benefits vendors and support open enrollment planning and execution.
- Help ensure compliance with applicable regulations across jurisdictions, including ACA and ERISA in the US and country-specific requirements across Billtrust’s international locations.
Payroll Support
- Support payroll processing activities including preparation and validation of payroll inputs.
- Assist with payroll compliance, tax reporting, and year-end activities such as W-2 preparation.
- Partner with Finance and external vendors to research and resolve discrepancies.
- Maintain process documentation and ensure adherence to internal controls.
What You'll Bring:
Required Skills:
- 2+ years of experience in total rewards, HR operations, compensation, benefits, or payroll.
- Bachelor’s degree in HR, Business, Finance, or a related field.
- Strong analytical skills and proficiency in Microsoft Excel for data management, modeling, and reporting.
- High attention to detail and demonstrated ability to handle sensitive and confidential information with discretion.
- Proficiency in Microsoft 365 (Outlook, Teams, Word, PowerPoint).
- Comfort using AI tools (e.g., Claude, ChatGPT, Copilot) to accelerate data analysis and reporting workflows, or demonstrated willingness to learn.
Preferred Skills:
- Experience with Dayforce HRIS.
- Familiarity with compensation benchmarking tools such as Radford or Mercer.
- Working knowledge of employment laws related to pay and benefits (FLSA, ACA, ERISA).
- HR certification such as SHRM-CP or PHR.
- Experience using AI tools to automate reporting, draft communications, or streamline HR data workflows.
The expected base salary range for this position is $80,000 - $90,000 annually.
Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process.
What You’ll Get
At Billtrust, we believe your total rewards should reflect the impact you make. Our benefits package includes comprehensive health coverage, competitive retirement, generous PTO and parental leave, flexible work options, and meaningful investment in your professional development. We’re building something special and we want you to feel supported while doing it.
At Billtrust, we value an equitable and inclusive work environment and strive to build and foster diverse teams. Even if your work experience doesn’t align exactly with the position requirements, we’d still love to hear from you. You may just be the right candidate for this or other roles.
We are committed to building a team that represents a variety of diverse backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace that celebrates and supports diversity and inclusion. We make all employment and related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Billtrust provides B2B order-to-cash software and digital payment solutions that empower finance leaders to streamline invoicing and accelerate cash flow. By facilitating the transition from traditional paper invoicing to efficient electronic billing, we enable companies like Kraft Foods and New Balance to get paid faster and enhance customer satisfaction. With extensive industry expertise, we process over $1 trillion in invoices for more than 2,600 global customers, delivering significant business value.