Titan 3000 Integration Support

AI overview

Provide hands-on support for Titan 3000 integration processes, troubleshoot issues, and train users on best practices while participating in the documentation and project planning.
  • Provide hands-on support and expertise for the Titan 3000 integration processes and workflows, ensuring seamless operation of the system.
  • Assist in the installation, configuration, and testing of Titan 3000 systems at client sites.
  • Collaborate with cross-functional teams to troubleshoot and resolve integration issues related to the Titan 3000 application.
  • Develop and maintain documentation, including system integration procedures, workflows, and user manuals.
  • Train end-users and stakeholders on Titan 3000 functionality and best practices.
  • Monitor system performance and integration points, proactively identifying and addressing potential issues.
  • Support the integration of Titan 3000 with other software applications and data sources as needed.
  • Participate in project planning and implementation activities related to Titan 3000 integrations.

Requirements

  • Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Minimum 3 years of experience in application support or integration assistance, specifically with Titan 3000 or similar systems.
  • Strong troubleshooting and problem-solving skills, with a focus on client satisfaction.
  • Experience with application installation, configuration, and integration.
  • Familiarity with database systems and basic SQL for data management.
  • Excellent communication skills, both written and verbal, to train and support users effectively.
  • Ability to work independently and in a team-oriented environment while managing multiple priorities.
  • Willingness to travel as needed for site installations and support.
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