Please note: This position is remote and available only within the EU region. Candidates must be in the EU and eligible to work in the region to be considered for this role. We do not provide Visa Sponsorships.
Are you ready for a Game-Changing Career Experience?
At EFG (ESL FACEIT Group) we create worlds beyond gameplay where players and fans become a community. We pride ourselves in having a corporate social responsibility which is that "IT'S NOT GG (Good Game), UNTIL IT'S GG FOR ALL". We are passionate about the culture we foster that ultimately helps to create and shape the world of esports, gaming tournaments, leagues, events and holistic ecosystems staged for our millions of players, fans and heroes.
Our Consumer Commerce & Performance Marketing team is looking for a highly motivated, resourceful, and adaptable professional with exceptional attention to detail for a Ticketing Manager role. This position requires a proactive, self-sufficient individual with proven ticketing experience in both customer support and sales—Are you someone who takes initiative, works collaboratively, and delivers results autonomously? Then this is your chance!
The Ticketing Manager will be responsible for leading and coordinating daily ticket sales operations, fostering strong relationships with partners, venue teams, and key stakeholders. This role requires you to successfully implement business processes, manage projects, and confidently direct partners while demonstrating resilience, strategic thinking, and exceptional communication skills.
You will also work cross-functionally with internal and external teams to ensure seamless execution of ticketing projects and sales initiatives.
This isn't just another job—it's a chance to be part of the future of entertainment, creating unforgettable experiences and connecting global communities through world-class events.
Key responsibilities include:
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Hypothetical breakdown of the role and responsibilities:
About us @EFG:
EFG is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Each of our brands plays a significant role in creating worlds beyond gameplay.
They build, connect, and nurture beyond game ecosystems to unlock more fun, fame, and fortune for gamers across the globe.
At ESL we create worlds where everybody can be somebody
At FACEIT we create a world where the community has the power to shape video games
At DreamHack we create a world where the gaming community comes to life
Firmly rooted in our values, EFG is an affirmative action employer that celebrates being an equal-opportunity workplace. Our unwavering commitment to fair employment extends to all individuals, regardless of their race, color, ancestry, religion, sex, national origin, age, sexual orientation, disability, citizenship, marital status, gender identity, or Veteran status.
Requirements
At ESL FACEIT GROUP we believe that it is beyond gameplay where the real action happens.Where players, fans, and creators unite around the games they love to become community. And that’s what all of us here do every day – we create worlds beyond gameplay where players and fans become community.We do this at DreamHack where we create a world where the gaming community comes to life, at ESL we create a world where everybody can be somebody, at FACEIT we create a world where the community has the power to shape video games and at Dreamhack Sports Games we create worlds where traditional sports meets esports. And that is just the beginning… We are on a mission to create incredible experiences for everyone with a passion for games and gaming.We are a team of creators, makers, innovators and competitors but most importantly, gamers. We are brought together by a shared passion and drive to make gaming the most exciting form of entertainment in the universe. And to make the game GGFORALL, a good game for all. We are forging a path, with the tools to make something truly incredible for everybody, everywhere and we want you to join us on our mission!Join us on our mission to create bold new worlds
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Manager Q&A's