Territory Manager - Center

Antananarivo , Madagascar
full-time

AI overview

Manage and develop Retailers to enhance market share and site profitability while ensuring compliance with customer commitment and site quality standards.

Position Overview

Vivo Energy Madagascar is hiring a Territory Manager to manage and develop Retailers in his designated zone. Territory Manager plays a critical role in managing growth of market share and retail site development potential, in maximize Retail sites’ profitability and ensuring retailers implement all areas of the Customer Commitment and ensure compliance with the Site quality standards.

Key Responsibilities

  • Monitor and manage the daily supply of sites to ensure required minimum stock.
  • Maximize all sales development potential through the implementation of an appropriate action plan in line with Vivo Energy’s policy.
  • Manage and maintain positive relationships with Retailers, helping them achieve and sustain top performance at their sites through advice, coaching, motivation, and engagement.
  • Ensure Retailer meets the financial performance criteria: profitability, return on investment, acceptable levels of cash and working capital.
  • Ensure that Retailers implement management, monitoring, and control tools for each Service Station
  • Support retailers in training and developing their staff using the tools, processes, and materials recommended by Vivo Energy.
  • Ensure at any time that Service Stations are ready to properly receive customers according to the company's standards.
  • Ensure that managers implement all customer commitment requirements and adhere to site standards, contracts, and operation manuals, as well as maintain Hygiene, Health, Safety, and Environmental standards.
  • Support the recruitment, selection, and development of retail managers and staff.
  • Develop and maintain a strong HSSE culture within geographical areas
  • Actively contribute to Operational Excellence objectives and projects

Requirements

Qualifications, Skills & Experience

  • Masters degree in Sales/ Marketing or equivalent
  • At least 3 years of experience in a role related to retail or sales operations.
  • Prior experience in managing retail operations is a plus.
  • Proven sales and commercial acumen; understanding of market dynamics is essential.
  • Proven negotiation skills
  • Effective coaching and team-building skills.
  • Strong communication, negotiation, and influencing skills.
  • Strong results-oriented mindset with excellent problem-solving abilities.
  • Market awareness with solid contacts in the territory
  • Ability to analyze consumer, customer, and category data to develop strategic business insights.
  • Skilled in performance management and customer service processes.
  • Expertise in pricing strategies and retailer value proposition
  • In-depth understanding of retail economics and operational principles.
  • Demonstrable competence in implementing standard processes, achieving sales targets, building relationships with Retailers, delivering Retail Customer Commitment
  • Solid grasp of HSSE standards and their application in retail environments
  • Ability and willingness to travel frequently in the designated zone

Closing date: 30th november 2025

To apply, please send us your resume by 30th november 2025 through below application link:

https://apply.workable.com/vivo-energy/j/426F588328/

We are Vivo Energy, the company that distributes and markets Shell and Engen branded fuels and lubricants to retail and commercial customers in Africa.We operate in 23 countries across North, West, East and Southern Africa where we have a network of over 2,000 service stations. We also export lubricants to a number of other African countries.Focused on fuelling Africa’s future we make our customers’ lives easier and their experience with us more convenient, enjoyable and rewarding.We offer high-quality products and services to our customers, setting new standards for safety, innovation and service, wherever we operate.Our vision is to become the most respected energy business in Africa.

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