Telesales Specialist (m/f/d)

Your primary responsibility will be to establish contact with potential policyholders and present Coface’s services and products.

Key responsibilities include:

• Executing the telemarketing action plan by researching and preparing key data to acquire new policyholders
• Establishing contact with potential policyholders and identifying their needs
• Presenting branch services and other Coface products to prospective clients
• Identifying and implementing improvements in the calling process to create a more efficient approach to acquiring new clients
• Providing support to sales representatives, account managers, and other departments as needed
• Preparing various reports and statistics, processing, maintaining, and archiving records and business documentation related to the role
• Ensuring compliance with internal procedures of the Branch and the Group

Education and experience requirements:

• Higher vocational education (previous system)
• Higher professional education in economics, administration, or another relevant field, and at least 1 year of relevant work experience
  or
• General secondary education
• Secondary technical or other professional education in economics, administration, or another relevant field, and at least 2 years of relevant work experience

Functional knowledge:

• English: Independent user
• Croatian/Serbian: Basic user
• Good knowledge of MS Office 

Competencies:

• Strong communication skills
• Results-oriented
• Achievement-driven
• Good organizational skills
• Negotiation skills

We offer:

• Work in a modern office in the center of Ljubljana, combined with remote work
• Flexible working hours from Monday to Friday
• Comprehensive 3-month onboarding process for new employees
• Free access to an educational platform for learning foreign languages
• Employee events
• Opportunities for growth and career development within Coface

Probation period: 3 months.

Application:
Candidates can apply exclusively online via the SmartRecruiters platform no later than February 28, 2026.