Telesales & Onboarding Specialist (Fulfillment)

About Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.  We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system. The Role ! The Fulfillment Telesales & Onboarding Specialist will be responsible for driving sales and onboarding e-commerce businesses. The ideal candidate should have experience in acquisition and a proven track record of meeting and exceeding sales targets.  Job Description

Conduct outbound calls to potential E-commerce sellers to discuss their business needs and offer our services.

Train our clients on how to use our system to create, track & monitor their orders.

Deliver client-focused solutions based on client needs.

Ensuring clients are charged the correct price for the service provided.

Make sure that the new accounts are stable and active during the incubation period.

Build and maintain relationships with potential and existing customers through regular follow-up calls and emails

Negotiate and close deals with potential sellers

Collaborate with other teams to ensure a seamless customer experience

Maintain accurate and up-to-date records of all sales activities and customer interactions

Job Requirements:

1+ year of experience as Fulfillment Tele-sales in the Logistics / E-commerce field.

Bachelor's degree is a must.

Excellent communication and negotiation skills

Strong phone presence and ability to build rapport with potential customers

Ability to work independently and as part of a team

Strong organizational skills and ability to manage multiple tasks and priorities