Telemarketing Specialist - Trade Credit Insurance

București , Romania
full-time Hybrid

TLDR

This role involves contacting potential customers to schedule meetings and requires achieving monthly targets for scheduled meetings and customer outreach.

At Coface, You will:

  • Contact potential customers to schedule meetings for the Field Sales Team;
  • Need to inform them about the company's products & services;
  • Need to have a professional discussion with a decision point in the company;
  • Enter and update customer information in the database;
  • Need to include the meeting in Outlook calendar for both colleague and potential client;
  • Carry out the activity according to the company's internal policies;
  • Keep records of calls and note useful information;
  • Need to offer support to the Field Sales Team regarding the administrative tasks;
  • Learn details about our products;
  • Meet company expectations for excellent customer service;
  • Address any questions or issues customers may have.
  • Achieving monthly target that consists of number of scheduled meetings for sales managers (face to face and Teams meetings) and contacting 30 companies each day;
  • Commit to departmental and individual KPI/ goals that may vary.

We want You because are?

  • Proven track record of successfully meeting sales quota preferably over the phone;
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems;
  • Ability to learn about products and services and describe/explain them to prospects;
  • Excellent communication and interpersonal skills;
  • Cool-tempered and able to handle rejection;
  • Good negotiation skills with the ability to resolve issues and address complaints;
  • Excellent knowledge of English;
  • Typically 2 years of experience, preferably in Telesales field /
  • Completed university degree;

Here you'll find:

  • Career growth opportunity (both locally and internationally) in a global scale company: you will  gain knowledge in business information, risk management, finance, and operational decision-making.
  • Supportive culture: be part of a team that encourages you to take initiative, learn from mistakes and celebrate successes.
  • Flexible Work Options: hybrid work arrangements and morning schedule flexibility.
  • Benefits: medical subscription, lunch tickets, gift tickets for Christmas and Easter, vacation tickets, additional holidays based on seniority, Bookster, Speexx
  • Learning opportunities: regular professional training and courses.

 

At Coface Romania, we value curiosity, drive, and innovation. If this resonates with you, JOIN  US!

Benefits

Health Insurance

medical subscription

Other Benefit

Speexx

Coface provides global credit insurance solutions that empower businesses to manage credit risks and optimize financial decisions. With a century of expertise, we offer a comprehensive suite of services, including trade credit insurance, debt collection, and business information, ensuring our clients can navigate the complexities of international trade confidently.

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