Telemarketing Specialist - Trade Credit Insurance

București , Romania
full-time Hybrid

AI overview

Engage with potential customers to schedule meetings for the sales team, ensuring an excellent customer service experience, while reaching ambitious sales targets.

At Coface, You will:

  • Contact potential customers to schedule meetings for the Field Sales Team;
  • Need to inform them about the company's products & services;
  • Need to have a professional discussion with a decision point in the company;
  • Enter and update customer information in the database;
  • Need to include the meeting in Outlook calendar for both colleague and potential client;
  • Carry out the activity according to the company's internal policies;
  • Keep records of calls and note useful information;
  • Need to offer support to the Field Sales Team regarding the administrative tasks;
  • Learn details about our products;
  • Meet company expectations for excellent customer service;
  • Address any questions or issues customers may have.
  • Achieving monthly target that consists of number of scheduled meetings for sales managers (face to face and Teams meetings) and contacting 30 companies each day;
  • Commit to departmental and individual KPI/ goals that may vary.

We want You because are?

  • Proven track record of successfully meeting sales quota preferably over the phone;
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems;
  • Ability to learn about products and services and describe/explain them to prospects;
  • Excellent communication and interpersonal skills;
  • Cool-tempered and able to handle rejection;
  • Good negotiation skills with the ability to resolve issues and address complaints;
  • Excellent knowledge of English;
  • Typically 2 years of experience, preferably in Telesales field /
  • Completed university degree;

Here you'll find:

  • Career growth opportunity (both locally and internationally) in a global scale company: you will  gain knowledge in business information, risk management, finance, and operational decision-making.
  • Supportive culture: be part of a team that encourages you to take initiative, learn from mistakes and celebrate successes.
  • Flexible Work Options: hybrid work arrangements and morning schedule flexibility.
  • Benefits: medical subscription, lunch tickets, gift tickets for Christmas and Easter, vacation tickets, additional holidays based on seniority, Bookster, Speexx
  • Learning opportunities: regular professional training and courses.

 

At Coface Romania, we value curiosity, drive, and innovation. If this resonates with you, JOIN  US!

Perks & Benefits Extracted with AI

  • Flexible Work Hours: Flexible Work Options: hybrid work arrangements and morning schedule flexibility.
  • Health Insurance: Benefits: medical subscription, lunch tickets, gift tickets for Christmas and Easter, vacation tickets, additional holidays based on seniority, Bookster, Speexx
  • Learning Budget: Learning opportunities: regular professional training and courses.
  • Career growth opportunity: Career growth opportunity (both locally and internationally) in a global scale company: you will gain knowledge in business information, risk management, finance, and operational decision-making.

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