Need Tamil and Basic English – Chennai
Minimum 1 year experience in Telesales
Salary + 50% incentives
1 Rotational week off between Monday to Friday.
Work Timing - 10 AM to 7PM
Address:-
, Dr MGR Salai, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600034
Responsibilities
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Make outbound calls: Contact potential customers to promote products or services
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Manage incoming calls: Answer customer questions and resolve issues
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Build relationships: Develop rapport with customers and maintain positive relationships
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Provide information: Educate customers about products and services, including features, pricing, and benefits
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Follow up: Check in with customers to ensure satisfaction and identify opportunities for upselling
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Maintain records: Document customer interactions in a database, including queries, responses, and complaints
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Meet goals: Achieve individual and team sales goals
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Comply with guidelines: Follow organizational guidelines and legal and regulatory requirements
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Skills
- Excellent communication skills
- Customer service skills
- Problem-solving skills
- Persuasiveness
- Patience
- Basic computer skills
- Knowledge of computer programs like CRM and telephone systems
Work From office only
