Engage in a comprehensive collections process that enhances credit control, risk assessment, and customer relations in a dynamic B2B setting.
Job Title: Associate – Collections
Location: Mumbai - Andheri
We are seeking a proactive and detail-oriented Collections Associate to join our team in Mumbai. This role involves hands-on involvement in the end-to-end collections process and offers exposure to credit control, risk assessment, and customer relationship management in a professional B2B environment.
Conduct regular follow-ups with sellers and buyers for outstanding payments via calls and emails
Track shipments and align collections with delivery milestones
Convert outstanding receivables into effective Promises to Pay (PTP)
Identify potential risks and escalate issues to relevant stakeholders in a timely manner
Ensure adherence to internal compliance and collection protocols
Achieve assigned collections targets and contribute to overall team performance
Bachelor’s degree in Commerce, Finance, Business Administration, or a related field
1–2 years of relevant experience in collections
Prior experience in B2B collections preferred
Experience handling high-ticket-size accounts
Exposure to escalation management and compliance-driven collections is an advantage
Drip Capital is a fintech company transforming global trade finance for small and medium-sized enterprises (SMEs) by providing seamless access to capital. We empower SMEs in emerging markets to scale internationally by simplifying the often complex processes of trade financing and sourcing. Our innovative solutions leverage technology to eliminate barriers, making cross-border trade accessible and efficient.
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