Tele Collections Associate - Business Loans

TLDR

This role involves hands-on involvement in the end-to-end collections process, offering exposure to credit control and risk assessment in a professional B2B environment.

Job Title: Associate – Collections
Location: Mumbai - Andheri

About the Role

We are seeking a proactive and detail-oriented Collections Associate to join our team in Mumbai. This role involves hands-on involvement in the end-to-end collections process and offers exposure to credit control, risk assessment, and customer relationship management in a professional B2B environment.

Key Responsibilities

  • Conduct regular follow-ups with sellers and buyers for outstanding payments via calls and emails

  • Track shipments and align collections with delivery milestones

  • Convert outstanding receivables into effective Promises to Pay (PTP)

  • Identify potential risks and escalate issues to relevant stakeholders in a timely manner

  • Ensure adherence to internal compliance and collection protocols

  • Achieve assigned collections targets and contribute to overall team performance

Qualifications & Experience

  • Bachelor’s degree in Commerce, Finance, Business Administration, or a related field

  • 1–2 years of relevant experience in collections

  • Prior experience in B2B collections preferred

  • Experience handling high-ticket-size accounts

  • Exposure to escalation management and compliance-driven collections is an advantage

Drip Capital is a fintech company transforming global trade finance for small and medium-sized enterprises (SMEs) by providing seamless access to capital. We empower SMEs in emerging markets to scale internationally by simplifying the often complex processes of trade financing and sourcing. Our innovative solutions leverage technology to eliminate barriers, making cross-border trade accessible and efficient.

View all jobs
Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Associate Q&A's
Report this job
Apply for this job