Technology Onboarding Coordinator

As a Technology Onboarding Coordinator, you will manage the onboarding and offboarding process for our remote medical providers. This role is responsible for the shipping and receiving of computer equipment (workstations), coordinating and scheduling provider trainings/orientation, and partnering with both our medical providers and our clients' IT team to ensure that our providers can start their contracted shifts on time.

This position is based on-site in Windham, New Hampshire.

In this role, you will:

• Coordinate and schedule onboarding (trainings/orientation) with internal Medicus teams and medical providers, ensuring that all trainings are completed based on client requirements and timelines.
• Manage the shipment, setup, and retrieval process of workstation equipment for new and departing providers.
• Provide basic IT set up support for providers.
• Maintain documentation and tracking via Smartsheets or Excel, CRM (Salesforce), and email.
• Communicate frequently, providing consistent updates to our providers, clients, and internal team.
• Provide world class customer service via phone and email correspondence
• Work collaboratively across internal Medicus teams (Recruiting, Implementation) and external teams (clients IT team).
• Escalate issues to client’s IT team or internal technical teams, as needed.

Here’s what we look for:

• Ability to manage multiple priorities and projects, utilizing time management and organizational skills
• Excellent verbal and written communication skills.
• Microsoft Office skills required

Why You Should Work with Us: 

• Quarterly company bonus incentives 
• Clearly defined benchmarks for career progression 
• Unlimited Paid Time Off 
• Full medical, dental, and vision benefits--starting DAY 1! 
• 401K matching program, fully vested 
• Comprehensive new-hire training and ongoing learning opportunities 
• Quarterly company meetings and social events 
• State-of-the-art fitness facility and free fitness classes offered each week. 
• Volunteer Time Off 
• Opportunity to go on President's Club (all-expense paid trip for two!) 

Your character is more important than any level of skill, experience, or education. We expect all of our people to exhibit these common attributes: high level of integrity, desire for excellence, strong work ethic, results-oriented team player.

Medicus is proud to share our commitment to diversity and are excited to continue advancing and promoting DEI in the workplace.