Technician

At Skyways, we are building the future of air transportation with fully autonomous unmanned aerial vehicles (UAVs). Backed by significant funding, including a $37M STRATFI contract from the U.S. Air Force, we operate at the intersection of commercial and defense markets. We have designed, built, and flown aircraft with real customers and government partners, and are now entering the next phase of the company: scaling toward production. Based in Austin, TX and supported by top investors including Y Combinator, Skyways blends rapid iteration with real world deployment. We design, test, and operate our systems in the field, then bring those learnings directly back into engineering and product decisions. As we grow, we are looking for builders and leaders who want real ownership, technical depth, and the opportunity to help take an aircraft from successful deployments to full production. The Opportunity Technicians are a core part of the Customer Success team. You will be the hands on experts who keep customer aircraft flying safely and reliably. Your work will include routine maintenance, firmware and software updates, troubleshooting, and urgent repairs. You will be the customer’s first point of contact when issues arise, making your role highly visible and critical. You will spend time in the field at customer sites, working directly with operators, diagnosing problems, providing solutions, and sharing best practices. Travel is a natural part of the job, but balanced with problem solving and process building back at headquarters. Your role ensures that customers get the maximum value from their Skyways aircraft and that every deployment runs smoothly. What You’ll Do:

Perform maintenance, diagnostics, and repairs on aircraft to ensure mission readiness, including troubleshooting, modifications, and repairs.

Build preventative maintenance programs and train customers on proper procedures.

Serve as the primary technical contact for customers, solving problems and providing guidance.

Travel to customer sites to support deployments, field repairs, and urgent troubleshooting.

Collect operational insights to share with engineering and product teams.

Fabricate and assemble composite parts (wet layup/prepreg, vacuum bagging, trimming).

Build electrical wiring harnesses (soldering, crimping, testing).

Assemble aircraft (trimming, jigging, drilling, hardware installation).

Integrate and test flight control systems.

Create fixtures and tools for installations and testing.

What You’ll Bring:

4+ years of hands-on experience with drones, robotics, or electro mechanical systems.

Experience in aircraft assemblies, systems, repairs, modifications and troubleshooting.

Electrical experience and understanding, including wiring harness fabrication, multi-meter usage, and component testing.

Strong troubleshooting ability for both hardware and software.

Ability to communicate clearly and patiently with customers.

Ability to read, understand, and follow schematics/build instructions.

Resourcefulness, problem solving, and composure in dynamic field environments.

Enjoyment of working directly with customers to ensure their success.

Bonus Points If You Have:

3+ years of electrical and/or aircraft building/assembly experience.

3+ years of aircraft maintenance experience.

Prior field service technician or customer facing role.

Background in avionics or aerospace.

A&P License.

Flight Test experience.

Essential Job Functions:

Ability to lift 50+ lbs.

Ability to stand for 90% of the day.

Manual dexterity for small parts.

Comfortable working in various environments, including a shop and outdoors.