Position Summary
This position serves as the mobile maintenance provider to fleet vehicles and assigned customers. Working primarily from a work vehicle, this role performs a range of maintenance activities, including identifying equipment issues and conducting intermediate preventative maintenance. This role is a proficient technician capable of working independently in the field on most tasks, diagnosing issues, and recommending solutions.
Position Duties/Responsibilities
Primary Responsibilities:
- Performs routine preventive maintenance and intermediate level corrective repairs on equipment (diesel and or gas engines, hydraulic systems, HVAC systems, etc.) in the field using proper tools and procedures.
- Conducts intermediate level inspections, apply root cause analysis/Failure Mode and Effect Analysis (FMEA), and identify recurring faults for management review.
- Ensures all documentation is completed accurately and efficiently; work orders, service reports, allocation of time, and tracking parts.
- Assists with work orders, including opening, tracking progress, and closing them to support efficient and well-documented maintenance operations.
- Maintains customer satisfaction, ensuring that customer needs and deadlines are met.
- Adheres to all safety rules, contamination regulations, and maintains quality housekeeping in work area.
Supervisory Responsibilities:
- No formal responsibility for supervising others
Position Requirements
Required:
- High School diploma or GED or equivalent work experience
- 2 years or more of mechanical experience with on -road fleet vehicles (diesel/gas engines, hydraulic systems, HVAC systems, etc.)
- Valid Driver’s License.
- Current DOT physical
Preferred:
- 6 years or more experience servicing on road/fleet vehicles.
- Class B CDL
Knowledge, Skills, And Abilities
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
- Strong mechanical aptitude and working knowledge of power train, gas and diesel engines, and electrical systems
- Strong communication skills, including verbal, written and listening skills.
- Strong multitasking abilities, detail-oriented and self-motivated
- Excellent customer service skills
- Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization
- Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister systems
- Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
- Ability to work in a fast-paced, high-pressure, deadline driven environment
- Ability to work overtime and weekends as needed
Other Requirements of Position
- Works under limited supervision. Independently determines the approach to take and the methods to use. Interprets policy in terms of objectives. Informs manager of unusual situations with far reaching implications.
- Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies
- If an error is made while in this position, it will require some effort to identify the effort and can impact the company financially
- Maintains equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents
The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs.
All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.
