Technical Writer
TLDR
Create user-focused documentation for Veeam’s software products, emphasizing database protection workflows and leveraging AI tools for enhanced technical writing.
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
As a Technical Writer, you will create clear, accurate, and user-focused documentation for our software products. Working closely with developers, testers, and support engineers, you will turn complex technical knowledge into content that real users can act on — from step-by-step procedures and conceptual overviews to PowerShell and API reference docs. A key focus of this role is developing user guides and PowerShell reference documentation for Veeam Explorers, with an emphasis on database protection workflows.
What You’ll Do
- Maintain documentation for currently supported versions and update documents based on feedback from the support team and customers
- Maintain and database lab environments to test and ensure the accuracy of created documentation
- Leverage AI tools to improve technical writing practices: content authoring, requirements and feedback processing, content quality assurance, etc.
- Prepare documentation for publication in supported formats (HTML, PDF)
What You’ll Bring
- Excellent written and good spoken English
- Experience as a technical writer in a software/technology company
- Good grasp of IT terminology, a good understanding of basic IT technologies
- Experience documenting PowerShell, REST APIs, or databases (basic SQL/queries and common DB commands)
- Confident use of command-line tools
- Ability to obtain information from various sources, structure information and explain complex concepts in an easy and comprehensible way
- Advanced user of Microsoft Windows
- Experience with image editing software (SnagIt or similar)
- Experience with version control systems (Git)
Bonus Skills
- Power user experience in Linux and other non-Windows OSes
- Experience working with HTML/CSS/XML and Markdown
- Experience in the virtualization and backup areas
What You’ll Get
- 26 paid days off annually, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental, maternity, and paternity leave
- Fully covered family medical plan, dental, rehab, and vaccinations
- Life, critical illness, and disability insurance
- Employer pension contribution via PPK
- Monthly Edenred allowance of 450 PLN for meals
- MultiSport card fully covered by Veeam, giving access to sports facilities nationwide
- Up to 12 free therapy sessions annually, plus legal and financial advice
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning
Please note: If the applicant is permanently present outside Poland, Veeam reserves the right to refuse to consider the application for a job.
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Benefits
4-Day Workweek
Veeam supports a hybrid work model with flexibility
Health Insurance
Fully covered family medical plan, dental, rehab, and vaccinations
Learning Budget
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning
Free therapy sessions and advice
Up to 12 free therapy sessions annually, plus legal and financial advice
Paid Parental Leave
Paid parental, maternity, and paternity leave
Paid Time Off
26 paid days off annually, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Veeam Software leads the market in data resilience, offering robust solutions for data backup, recovery, portability, security, and intelligence. Our platform supports a wide range of environments—including cloud, virtual, physical, SaaS, and Kubernetes—empowering organizations to maintain control over their data, ensuring it’s always protected and available. Trusted by over 550,000 customers globally, Veeam is dedicated to helping businesses not only recover from data loss but thrive beyond it.
- Founded
- Founded 2006
- Employees
- 500+ employees
- Industry
- Internet Software & Services
- Total raised
- $500M raised