Technical Writer

NFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the product lines for the acquired NABI and Orion parts businesses. NFI Parts maintains extensive cross-references for parts and has established relationships with over 1,000 suppliers. Learn more at www.nfi.parts.

POSITION SUMMARY

The Technical Writer is responsible to develop and maintain comprehensive and accurate technical information for use in bus service manuals and operator’s guides. Under the direction of the Sr. Technical Editor, you will develop service and operation information as required for manual publishing.

WHAT YOU WILL DO:

• Perform service and or operator manual production writing work according to established procedures ensuring work tasks are completed within schedule deadlines.
• Research and understand the required aspects of a component, system and subsystem which is to be described and represented within the manuals. This will require you to interpret and understand associated source data such as BOMs, technical summaries, vendor documentation, photos, and technical diagrams and schematics.
• Contact any engineering staff or parts suppliers to verify accuracy or obtain new information if required. Regular research staff will initiate when info required from parts suppliers however, it is important that Writing staff review information for completeness and accuracy and contact suppliers direct when further clarification or info is required.
• Develop new service information by extracting, translating, re-writing and transforming complex source data into simple English instructional text using established styles in current templates.
• Review text for incorporation or revising all applicable safety standards and codes related to the subject matter is required.
• Analyze and identify illustrating requirements for new text.
• Follow departmental technical writing/editing practices and procedures.
• Work with Sr Technical Editor in a positive and cooperative manner to successfully meet all set project priorities and deadlines.
• Report and supply possible solutions for any manual content problems or deficiencies encountered during a project.
• Perform/direct quality assurance checks on all work.
• Perform effectively within the Writing Team promoting a positive and cooperative environment.

Requirements

WHAT YOU NEED TO BE SUCCESSFUL:

• Certification/diploma in technical writing or a combination of education and experience.
• Excellent command of English language both written and oral.
• Experience writing instructional information such as technical user guides and service manuals.
• Excellent knowledge of technical document lifecycle and format standards.
• 3 - 5 years’ experience as a Technical Writer in the Automotive, Heavy Equipment or Aerospace industry.
• Experience working with engineers and technicians effectively to extract/understand complex systems.
• Strong mechanical aptitude and attention to detail.
• Effective decision-making skills.
• Effective skills working in a collaborative team.
• Strong ability in developing and working in authoring/publishing applications such as Adobe FrameMaker, InDesign and Adobe Acrobat.
• Excellent knowledge of standard computer business applications such as MS Office and file management skills.
• English/French bilingual capability is an asset.

Benefits

WHY JOIN OUR TEAM:

• Competitive Wages.    
• A continuous learning environment.    
• Ability to advance your career with a growing company.     
• NFI Group has been named a Manitoba Top Employer for 2020 and this is the tenth since the competition was established in 2007.    
• Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.    
• Ongoing employee development through a variety of in-house training initiatives.

HOW TO APPLY

If you would like to apply for this position or know someone who would, please submit a resume.

OUR WHY: 

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, e­fficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.nfi.parts, www.alexander-dennis.com, www.arbocsv.com, and www.carfaircomposites.com.