Markforged (NYSE: MKFG) is leading the digital transformation of manufacturing by revolutionizing how engineers and manufacturers create and innovate. Our unique platform combines software, advanced materials (including cutting-edge metal and composite technologies), and industrial 3D printers to deliver strong, functional parts for various industries. We empower customers to overcome supply chain complexities, reduce costs, and accelerate innovation by producing high-performance tools, fixtures, prototypes, and end-use parts in-house.
As a Technical writer in the Technical Documentation team, you will own projects to improve and maintain our documentation, multimedia, and documentation systems. The team is charged with creating and updating all forms of content related to the installation, operation, and repair of our equipment.
The goal of the team is to create a range of content and content styles to bolster our self service content. Each piece of content we deliver directly impacts the volume of support calls and puts our customers on a path to self reliance.
This position is ideal for someone interested in content development and technical writing who is experienced in their career and looking to have more ownership of their day to day work and larger projects.
This position reports to the Senior Manager, Customer Success Excellence.
What will you own:
What you have:
#LI-hybrid
#LI-fulltime
Perks & Benefits
For all US-based roles, we offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more. Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks. You will have unlimited access to our 3D printers for professional and personal parts!
To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.
Markforged is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, or disability.
Markforged (NYSE: MKFG) is reinventing the $1 trillion+ worldwide manufacturing industry so that engineers can build anything they imagine while reducing environmental impact. With the market’s most robust 3D printing hardware, software and material solution, a world-class team, great customers and abundant capital, we’re well placed to continue our growth and innovation. Note: Markforged will NEVER contact candidates from the domain markforged.us. Anyone reaching out from this domain/email is fraud and NOT related to Markforged. The ONLY domain that is valid for Markforged communications is markforged.com. Please note that we will never ask you for banking information, social security numbers or other identification numbers as part of our recruiting process. Even if a scammer reached out pretending to be us and now you are here - this is the real website so please feel free to apply directly here anyway! Please note: Markforged participates in the eVerify program. You can learn more about eVerify by reviewing these articles. (1, 2)
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