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Irth Solutions

Technical Writer

Pune , India
full-time

AI overview

Create user-friendly documentation for B2B SaaS products by collaborating with cross-functional teams, ensuring clarity for diverse audiences and supporting continuous improvement efforts.

COMPANY SUMMARY

We are a dynamic and fast-paced B2B SaaS (Software as a Service) company at the forefront of innovation in the technology industry. Our cutting-edge solutions empower businesses to thrive in the digital era, providing them with efficient and scalable software solutions. We are seeking a talented Technical Writer to join our team and contribute to the success of our rapidly evolving products.

JOB SUMMARY

As a Senior Technical Writer at Irth Solutions, you will play a crucial role in creating clear and comprehensive documentation for our B2B SaaS products. You will collaborate closely with cross-functional teams, including Product Management, Engineering, and Customer Support, to ensure that our documentation meets the needs of both technical and non technical users. The ideal candidate will have a passion for simplifying complex technical concepts and translating them into user-friendly documentation.

Requirements

PRIMARY RESPONSIBILITIES

a) Content Creation-

  • Develop and maintain high-quality documentation, including user guides, technical manuals, release notes, and API documentation.
  • Collaborate with subject matter experts to gather information and ensure accuracy in all documentation.

b) User- Centric Approach

  • Understand the needs of our diverse user base and create documentation that caters to both technical and non-technical audiences.
  • Work closely with UX/UI designers to create documentation that aligns with the overall user experience.

c) Continuous Improvement-

  • Regularly review and update documentation based on product changes and user feedback. 
  • Identify gaps or inconsistencies and recommend improvements to the documentation process or structure 

d) Collaboration-

  • Work collaboratively with cross-functional teams, including Product Managers, Developers, and Customer Support, to gather information and insights for documentation

e) Adaptability-

  • Thrive in a fast-paced and agile environment, adapting quickly to changes in product features and industry standards.

SKILLS/EXPERIENCE

  • Should have 2-4 Years of Relevant Experience
  • Bachelor’s degree in Technical Communication, English, Computer Science, or a related field.
  • Proven experience as a Technical Writer in a B2B SaaS or technology-driven environment.
  • Excellent written and verbal communication skills.
  • Ability to grasp complex technical concepts and translate them into easily understandable documentation.
  • Proficient in using documentation tools and version control systems.
  • Familiarity with Agile development methodologies.

Benefits

  • Being an integral part of a dynamic, growing company that is well-respected in its industry
  • Competitive pay based on experience.

Join our team and be part of a company that values innovation, collaboration, and excellence in the exciting world of B2B SaaS! Apply now to contribute to the success of our groundbreaking software solutions.

Irth Solutions

Above our heads and below our feet is a spiderweb of cables, pipelines, electric lines, sewer systems, telecommunications networks and more. From the assets themselves to the people that manage and maintain them, everything and everyone must work together seamlessly to ensure reliability, resiliency, safety and ongoing compliance with local and federal mandates. For decades, Irth Solutions has worked with global leaders such as Shell, ExxonMobil, T-Mobile, Verizon and more to provide industry-leading technology to help enhance the reliability and resiliency of their critical network infrastructure. We know our work is mission-critical and we are committed to our goal of responding to customer needs and continuing to innovate to deliver impactful solutions for the future. But we can’t do it alone. We need dedicated, hard-working professionals that foster a collaborative, fun and supportive environment that ensures respect and a safe place to allow ideas to flourish. At our core, we value transparency, honesty and integrity. Our team thrives on diversity and those who take responsibility, ownership and make a commitment to teamwork.At Irth Solutions, teamwork means supporting one another’s goals and celebrating collective victories. Individually, we can get our jobs done — but together, we can all achieve bold visions. Are you interested in joining Irth Solutions? Start by applying below.Irth Solutions is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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