Technical Support Engineer "1. Bachelor's degree in Computer Science, Information Technology, or related field.
2. Proficient in Linux/Unix commands and troubleshooting. .
3. Strong technical skills in SQL and scripting languages required.
4. Detailed knowledge of clinical trial phases and clinical data management flow is desirable.
5. Familiarity with the statistical analysis flow and protocol authorization process is desirable.
6. Domain knowledge of metadata components and metadata management is desirable.
7. Familiarity with software development methodologies and best practices.
8. Strong problem-solving skills and attention to detail.
9. Experience with Jira administration, including user management, workflows, and customizations.
10. Excellent communication and interpersonal skills and Ability to work independently and as part of a team in a fast-paced environment.
11. Prior experience in providing technical support or help desk support is a plus.
12. Knowledge of other scripting languages and technologies is desirable.
Axiom is a global information technology, consulting and outsourcing company and services provider. Our IT solutions empower organizations and individuals throughout the world to maximize value and quality to succeed in today's challenging business environment. As a fast-growing new economy company, we focus our strengths to offer world-class solutions and services through the convergence of technology, innovation, expertise and experience. We provide software consulting, development and IT-enabled services to clients across the globe. We work towards delivering sustained value creation for customers, employees, industries and society at large. Core offerings include data warehousing, middleware development, product development and web-enablement of legacy applications in verticals like telecom, finance, healthcare, manufacturing, energy & utilities, retail & distribution, enablement of legacy Relentless exploration of technology horizons and a Global Delivery Model that is a judicious combination of onsite, offsite and offshore development, offer a complete range of high-ROI business solutions spanning the consulting, technology, operations and process outsourcing value chain.
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