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MP Solutions Ltd.

Technical Support Analyst (German / French / Dutch + English)

Debrecen , Hungary
full-time On-site

AI overview

Work within an international team to enhance customer satisfaction through technical support in multiple languages.

📍 Budapest / Debrecen | 🏢 On-site | 🕘 Monday–Friday, daytime schedule

International partners of MP Solutions are looking for Technical Support Analysts with strong language skills to join their growing support teams.

If you enjoy solving technical issues, working with customers, and using your foreign language skills daily, this role is for you.

Your responsibilities

  • Provide customer support via phone, chat and email
  • Assist users with technical troubleshooting
  • Handle customer inquiries, complaints and order-related questions
  • Provide information about products and services
  • Work closely with internal teams to resolve issues efficiently
  • Contribute to a positive customer experience and customer retention

Requirements

What we’re looking for

  • Fluent English (min. B2)
  • One of the following languages at B2–C1 level:
    • German 🇩🇪
    • French 🇫🇷
    • Dutch 🇳🇱
  • Customer support or technical support experience is an advantage
  • Strong communication and problem-solving skills
  • Willingness to work on-site in Budapest and/or Debrecen

Benefits

What we offer

  • Paid, structured training program and supportive onboarding
  • Competitive salary based on language and experience
  • Cafeteria benefits
  • Stable, long-term opportunity in an international environment
  • Regular team-building events and social activities
  • Modern office environment

Perks & Benefits Extracted with AI

  • Other Benefit: Modern office environment
MP Solutions Ltd.

MP Solutions Ltd. is acting like an HR Consulting and RPO Agency, with a respected track record rolling over two decades. Our particular focus is on the Hungarian Market. Over the past few years, we have secured numerous projects in both the U.S. and Europe, achieving an outstanding success rate in their execution.Both our founders and the Management Team have unique experiences in the various international and domestic recruitment projects and have faced with multiple technology and non-technology ramp-ups. Our Team is outmost customer focused and characterized by complexity, a project management approach and a solution driven mindset. Our efficiency is a result of our working methodologies, felxibility and extensive local and international network. Our flagship and largest division is the Recruitment Process Outsourcing (RPO) department, which is dedicated to delivery a diverse range of high-quality professional services tailored to meet your specific needs whether you need complex or direct driven solutions.Among our partners there are large international and medium sized companies as well.Registration number (human resources): 52427-5 / 2004-0100-330

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Salary
28 000 Ft per month
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