Technical Specialist Intern

This role is intended for recent or soon to be graduates from a Bachelor’s or Master’s Interdisciplinary academic work in Computer Science, Physics, Math, or MINT disciplines preferred. This is a 12 month contract

The Learning Services Technical Specialist Graduate will be required to monitor training executions, report incidents that may happen during those activities, update, review and translate training material, review training website material and be updated about international training and certification offers and initiatives.

Responsibilities

• Work together with the training team to support the evaluation of training courses.
• Participate in technical trainings and product new releases meetings to identify new training opportunities
• Build, manage and keep training environments up to date
• Develop new hands-on activities accordingly to learning manager especifications
• Undertake low level debugging of any issues identified 
• Provide assistance to training team during training process execution

Qualifications:

• Demonstrates facility with software development, programming, and/or applications; enjoys working with and analysing complex data and developing software solutions.
• Ability to solve difficult problems; develops creative solutions; ability to identify key issues/problems through analysis and questions; attacks problems systematically; sees non-obvious relationships.
• Excellent communication skills and experience of conducting customer training, workshops and/or presentations
• Knowledge of web-oriented languages, including HTML, and JavaScript.
• Experience with SQL, data analysis and database methodologies
• Ability to design and write specifications and technical documents
• Well versed in Internet / Intranet concepts
• Experienced in customer-focused interaction
• Proven ability to lead and deliver results as required within specific time frames.
• Good presentation and communication skills
• Ability to conduct training and develop training material 
• Advanced English Required

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.