Technical Service Engineer

• Responsible for training of products, installation and implementation, after-sales problem solving and other related functions.
• Maintain customer relationships; provide technical support, including remote guidance, on-site solution of after-sales problems and needs, to ensure customer satisfaction.
• Continuously follow up the use of products to improve customers' product usage.
• Provide technical support for the promotion of new products. For example, demonstrate new product functions, build demonstration platform, and assist sales engineers to carry out technical communication with customers.
• Responsible for the output of technical documents, including configuration scheme, implementation scheme, trouble-shooting manual, etc.
• Continuously follow up the quality performance of products and put forward suggestions for technical improvements.

Requirements

• Electrical Engineering or Associates in Electronics with applicable experience
• Minimum 4 years in a technical HW/SW related with Solar System.
• Having knowledge and experience about SPP and Power electronics
• Fluent in English and Turkish, Chinese preferred
• Being self-motivated and self-organized. Open mindedness and strong interpersonal skills.
• No restriction for intensive travelling (both domestic & abroad)
• Having a valid driving license
• Completed military service for male applicants.
• Good knowledge MS Office, AutoCAD.