Technical Sales Engineer
TLDR
As Blinq's first Technical Sales Engineer, be a critical bridge between our product and customers, enhancing their onboarding experience and driving swift customer success.
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Serve as the technical point of contact for prospects and customers - answering integration questions, troubleshooting, and building confidence
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Own customer onboarding end-to-end alongside CSMs, driving time-to-value and getting customers live as fast as possible
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Represent Blinq at industry events and conferences - integration guides, onboarding docs, FAQs, and enablement materials
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Own and manage Proof of Concepts end-to-end - scoping success criteria, running the engagement, and driving to a decision
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Partner with AEs throughout the sales cycle - running technical discovery, delivering compelling demos, and handling objections that require product depth
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Keep CRM records (HubSpot) up to date with technical activity, ensuring the broader team has full visibility across the pipeline
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A track record of owning customer outcomes, not just handing off and moving on
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Exceptional written communication skills - you can write a tight integration doc as well as a compelling follow-up email
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Highly organized with the ability to manage multiple deals and onboardings simultaneously
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Proactive by nature - you spot problems before customers do and solve them before they escalate
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A natural collaborator who actively upskills those around you - from AEs and field sales to CSMs - so the whole team sells and supports with more confidence
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The go-to for product and technical questions in the US; you're comfortable being the person everyone turns to
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Create and maintain high-quality technical collateral
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Comfortable in a fast-moving, high-growth environment where the playbook is still being written
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Based in New York City, with willingness to travel for customer meetings and events
Blinq creates the leading digital business card, designed for seamless sharing of personal and professional information. Our product is for anyone looking to make impactful connections, enabling over 50 million new relationships each year. With a vision to enhance professional networking, we're building the tools that ensure those connections thrive.