Technical Project Manager

Company Overview

Established in 2008, Zicasso is the most-reviewed and highest-rated luxury travel company, specializing in immersive custom tours, vacations, and safaris. Our Zicasso travel specialists are the world’s top 2% of boutique tour operators and travel agents, pre-vetted and handpicked to compete in creating itineraries tailored to each of our travelers’ unique preferences. Joining Zicasso, you'll play a key role in bringing our travelers’ dreams to life—pushing the boundaries of what’s possible with luxury travel experiences.

As a member of our team, you’ll be part of a company recognized for its strong brand reputation among discerning travelers. Our authority in the luxury travel industry is consistently affirmed through features in top media outlets, including The New York Times, The Wall Street Journal, BBC, Forbes, CNN, and Condé Nast Traveler, to name a few. See our press coverage here.

We are a fully remote company spanning five continents, and we foster a dynamic, progressive global work environment that values creativity, initiative, and continuous learning. We're seeking passionate, data-driven individuals who thrive in a high-performance environment and are eager to contribute to our innovative company culture, underpinned by a consistent pursuit of excellence, integrity, and teamwork.

Our global team comes together biannually for international retreats and summits. These are typically held for a week at a new location each time, providing opportunities to share ideas, collaborate in person, and strengthen our culture, all while learning firsthand about the destinations we serve. These events embody our commitment to both professional growth and the transformative power of travel.

Join us in shaping the future of luxury travel while working towards our vision—creating a more connected humanity through travel. To learn more, visit https://www.zicasso.com/careers.

The Role

We are looking for an experienced Technical Project Manager who specializes in Agile Methodologies to join our team and help us ensure the efficiency of all activities related to our Engineering Team. You will be responsible for overseeing all phases of each project, from the handoff of designs to implementation, ensuring that project requirements are met, managing project timelines and resources, and serving as the primary point of contact for all project stakeholders. The role reports to the VP of Engineering.

This is an international, fully-remote, freelance contractor position, working from home, at a location outside of the United States. We are particularly seeking candidates who are based in Latin America (e.g., Argentina, Brazil). 

There is flexibility in your work hours, but we expect that you will generally maximize your overlap with California, eg, until 3 pm Pacific Time Zone.

The work will all be conducted in English.

Key Responsibilities:

• Oversee all Engineering activities of a project to ensure all milestones are met.
• Be an Agile Ambassador within Zicasso, owning and facilitating Agile processes (with a focus on Kanban) and key ceremonies such as stand-ups, reviews, and retrospectives, while being comfortable working within custom or hybrid Agile frameworks as needed.
• Act as the bridge between Product and Engineering, fostering continuous communication and proactive alignment to ensure clarity on goals, priorities, and scope changes. Work with both teams to identify dependencies, resolve blockers, and maintain steady progress across all project phases.
• Accountable for delivering projects on time, within budget, and within scope, and coordinating cross-functional, cross-departmental, and occasionally cross-company teams that are responsible for all aspects of a project, from initiation to closure.
• Proactively identify potential project risks and develop mitigation plans to ensure project success. This includes assessing technical, financial, and operational risks.
• Work closely with quality assurance teams as they conduct thorough testing and reviews to ensure that the final deliverables meet high-quality standards
• Exemplify strong initiative and management skills and take projects from original concept through final implementation by collaborating with all areas affected by the project.
• Maintain project documentation, including project plans, status reports, and documentation of decisions, to ensure transparency and accountability.
• Actively seek out feedback from teammates and managers and work to use the feedback that they receive as a tool for growth.
• Be flexible and adaptable in the face of evolving project requirements, priorities, and unexpected challenges.
• Facilitate teams through tough conversations and maintain a positive and supportive team environment. 

Required Skills and Experience:

• Bachelor's degree in Engineering or other related fields 
• 6+ years of experience in Project Management with a proven record of working with technical teams to define, analyze, and work through requirements definition, technical design, implementation, builds, and deployment.
• Certified Scrum Master (CSM) or other relevant Agile certifications are required
• Experience driving efficiency and innovation through the use of AI tools and methodologies — applying them to enhance project delivery, team collaboration, and continuous improvement across Product and Engineering initiatives.
• Proven in-depth experience working with Agile tools, such as Atlassian Suite (Jira) 
• Passionate about travel, preferably with experience traveling abroad and a strong curiosity about new international destinations.
• A continuous improvement mindset, with the ability to prioritize and work effectively in a remote setting 
• Excellent communication and collaboration skills, including the ability to clearly communicate design decisions to stakeholders and explain the reasoning behind them
  

Preferred Skills and Experience: 

• Proven experience with CRM tools such as HubSpot, Active Campaign, or other related platforms (considered a plus)
• Demonstrated success in planning and executing 3rd party integrations
• Business Analyst experience is considered a plus

What We Offer:

• Remote work from your home base and flexible hours that allow you to enjoy a great work-life balance.
• Innovative, fast-paced, and collaborative culture that values diverse voices and opinions.
• Learning and development annual budget.
• Two company-sponsored business trips each year at international destinations we serve!