Our client is transforming how small businesses handle customer calls through an AI-powered voice system that works out of the box. Their platform answers calls 24/7, books appointments, and handles customer requests automatically, no coding or complex setup required. Founded by experienced entrepreneurs with deep expertise in AI and business operations, the company has built a solution that captures revenue businesses were leaving on the table, with over 1,000 customers already seeing results. As they scale across restaurants, dental practices, HVAC companies, cleaning services, and call centers, they're building a category-defining product in a massive, underserved market.
Our client is on a mission to make enterprise-grade AI accessible to every small business owner, enabling them to capture every customer, reduce manual work, and unlock significant new revenue without complexity or friction. Their goal is straightforward: give every business the power to operate like a large enterprise, even if they're a solo operator or small team.
As a Technical Project Manager, you will play a pivotal role in expanding our client's marketplace presence and Voice AI services. You will manage complex cross-functional projects with engineering, sales, and marketing teams, prioritizing marketplace opportunities such as AWS Marketplace, Google Cloud Marketplace, and industry-specific platforms. The position provides the autonomy to drive business cases, manage vendor onboarding, oversee compliance, and push projects from ideation to launch while optimizing post-launch performance metrics.
Research and evaluate marketplace opportunities across platforms like AWS Marketplace, Google Cloud Marketplace, HubSpot, and vertical-specific platforms
Build business cases for marketplace prioritization based on market size, technical fit, and revenue potential
Manage marketplace applications, including vendor onboarding documentation, compliance requirements, and partnership agreements
Create and manage project timelines, dependencies, and milestones from application through launch
Coordinate with engineering teams on technical integration requirements, API configurations, and testing
Work with marketing on listing optimization, go-to-market materials, and launch campaigns
Facilitate communication between stakeholders and resolve blockers quickly
Drive projects to on-time completion while maintaining quality standards
Establish and track KPIs for marketplace performance post-launch
Document processes and create playbooks for repeatable marketplace expansion
4-6 years of experience in technical project management, product management, or a similar role
Demonstrated success in managing cross-functional projects within engineering, sales, and marketing
Strong technical understanding of APIs, platform integrations, and technical documentation
Experience with project management tools (Asana, Jira, Monday, etc.)
Excellent written and verbal communication; comfortable drafting marketplace applications and both internal and external documentation
Ability to multitask efficiently and create structure in ambiguous environments.
Ability to work from 7:00 AM to 4:00 PM ET
Experience with AI/ML products, voice technology, marketplace/channel sales, or compliance frameworks (SOC 2, HIPAA, GDPR) is a plus
PMP certification, startup experience, or Russian language fluency are all considered a plus
Creative product instincts and problem-solving mindset
High autonomy and sense of ownership, comfortable making independent decisions
Strong partnership skills and commitment to customer success
Passion for technology that changes how businesses operate
Competitive base salary:
Zone 1 (United States): $100,000-$135,000 USD per year
Zone 2 (Europe): $50,000-$80,000 USD per year
Zone 3 (LatAm): $35,000-$45,000 USD per year
Remote-first flexibility; work ET hours on your terms
Real decision-making authority with supportive leadership, you're trusted to get things done your way
Join the hypergrowth company leading the Voice AI revolution in Silicon Valley
Help democratize AI technology for millions of small and mid-sized businesses worldwide
Execute high-stakes implementations that directly shape company growth and client success
HR screening
Level 1: 30-minute video interview with the hiring manager
Level 2: Take-home assignment
Level 3: 60-minute interview with the technical team
Reference and Background Checks: conducted after successful interviews
Job Offer: provided to the selected candidate
We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.
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