Manage and develop a team of Technical Project Managers (TPMs) ensuring agile and waterfall practices lead to consistent and predictable project outcomes.
Role: Technical Project Manager (TPM) Lead
Location: Singapore
We are partnering with a leading telecom client to hire a Technical Project Manager (TPM) Lead based in Singapore. This role is to managing and developing a team of Technical Project Managers (TPMs) across multiple DXP domains and journeys. This role ensures that delivery practices (both agile and waterfall), engineering alignment, and cross-domain coordination are consistent, predictable, and outcome-driven.
Accountabilities:
Lead and mentor a team of TPMs across multiple domains to drive either (a) agile, DevOps-based or (b) waterfall-based delivery excellence
Define and maintain a standardized delivery governance framework — covering sprint cadence, backlog hygiene, dependency tracking, and reporting.
Oversee delivery execution across DXP domains, ensuring commitments are met with predictable outcomes.
Lead monthly delivery health reviews, highlighting key risks, capacity challenges, and improvement opportunities.
Act as the central delivery integrator across DBE, ensuring synchronization between journeys, domains, and releases.
Collaborate with Release Program Managers (RPMs) to ensure alignment of delivery and release plans.
Establish and maintain a cross-domain dependency management framework with clear escalation paths.
Monitor delivery performance metrics (velocity, predictability, throughput) and drive corrective actions where needed.
Drive adoption of continuous improvement practices across all DXP squads
Partner with Domain Owners (DXP) and Journey SDs (DBE) to balance Product, Tech Debt, and Technical Campaign backlogs across teams
Requirements
Bachelor's degree in computer science, Engineering, or Information Systems.
Advanced certifications in Agile, DevOps, or Program Management (e.g., SAFe SPC, PMI-ACP, PgMP, CSM) preferred
12+ years of total experience in technology delivery, with at least 5 years in managing project/program teams or TPM functions.
Proven track record in delivering large-scale, cross-functional software or platform programs using agile and DevOps practices.
Experience in telecommunications, cloud platforms, or enterprise-scale digital transformation preferred.
Strong analytical skills with the ability to interpret delivery metrics and drive data-informed decisions.
Excellent leadership, facilitation, and communication skills.
Proven ability to align cross-functional teams toward shared goals under time and complexity constraints.
Strong background in stakeholder management, dependency resolution, and performance reporting
Highly organized, proactive, and resilient in a fast-paced environment.
Cygnify develops innovative software solutions tailored for the telecommunications industry, focusing on infrastructure support and digital transformation. The company partners with leading telecom clients to enhance operations and offers specialized cybersecurity solutions, ensuring robust protection against cyber threats.
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