Technical Project Manager - Contract

AI overview

Work on cutting-edge projects with a leading biotech company, managing complex CRM and analytics solutions while collaborating across strategic, technical, and creative teams.

Remote (US)

30-40/hrs. per week

Length: 2 months - year

Competitive hourly rate (DOE)

Description

Come join a unique and exciting design and technology agency that creates digital experiences for bold brands. If you like making a difference for clients and want to have an immediate impact on a budding and collaborative company that understands, respects and champions work-life balance, then this is the role for you.

 

The Experience Design Studio is a digitally native company with remote staff and hubs outside of Philadelphia and Atlanta. We strive to create a fun, meaningful, hard-working, and rewarding environment that allows our team to deliver impactful results for our clients, with digital in our DNA.

We’re seeking a seasoned Technical Project Manager (TPM) to join our team as a contractor supporting our client on a high-complexity, high-visibility engagement with a leading biotech company that is pushing boundaries in data-driven omnichannel marketing.

This is not a marketing coordinator or traditional web PM role. This is deeply technical, cross-functional program management in a fast-paced, multi-agency environment. You’ll work alongside strategists, developers, analysts, and client teams to shepherd enterprise-grade CRM and analytics solutions—from planning through launch.

Requirements

  • Act as the central hub between client stakeholders, technical vendors, and internal cross-functional teams
  • Lead end-to-end delivery of development-heavy initiatives (e.g., Salesforce integrations, predictive dashboards, data-driven campaign systems)
  • Own weekly planning, resourcing, and communication cycles: status updates, timelines, risks, and scope
  • Organize and facilitate working sessions, backlog grooming, retrospectives, and multi-agency alignment meetings
  • Translate ambiguous requirements into executable plans
  • Track and manage detailed budgets against scope ($1M+ quarterly SOWs)
  • Proactively flag out-of-scope asks, manage change requests, and protect project viability
  • Drive accountability across external dev teams and internal SMEs
  • Serve as an advocate for structure in an emerging environment (no formal PMO in place)

Qualifications

  • 7+ years of project/program management experience in digital, tech-forward environments
  • Strong experience managing CRM/data-driven development projects (Salesforce Marketing Cloud or similar)
  • Highly organized and assertive—can manage up, across, and down with grace under pressure
  • Familiarity with JIRA, Confluence, Agile, and Waterfall methodologies
  • Excellent communicator who can distill technical complexity into clear, business-impacting language
  • Relentless and professional follow-ups to manage on-time delivery
  • Understanding of data security
  • Proven ability to work effectively with difficult stakeholders and in high-meeting-load environments (20+ hrs./week)
  • Experience in healthcare, life sciences, or pharma is strongly preferred
  • US-based; able to work core East Coast hours (9–5 ET)

Bonus Points

  • Experience managing multi-vendor teams
  • Understanding of data privacy and compliance requirements (HIPAA, GDPR)
  • Experience in multi-channel activation strategy or MarTech orchestration
  • Familiarity with AI-driven segmentation and campaign automation

Team

You’ll be embedded in a trusted core team within Ionis’ omnichannel operations, including:

  • Internal Team Leads
  • The Head of Integrated Intelligence (primary stakeholder + SME)
  • Client-side cross-functional teams across marketing, data science, analytics, and IT
  • An existing non-technical PM who owns coordination and documentation

This is a challenging, high-stakes environment, but one where you can make a massive impact. You’ll be part of a team that’s seen as a true extension of the client, with a client email addresses, SharePoint access, and an important seat at the table.

Benefits

The Experience Design Studio is an EOE/V/D employer.

The Experience Design Studio is a digitally native, 2022 Great Place to Work Certified company with remote staff and hubs outside of Philadelphia and Atlanta. We strive to create a fun, meaningful, hard-working, and rewarding environment that allows our team to deliver impactful results for our clients, with digital in our DNA.We collaborate from strategy to creation and growth, blending consulting, design, engineering, marketing, and analytics with the aim of providing seamless customer, patient, and HCP experiences across all digital touch points, with common sense, sprinkled in.

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