Manage modern cloud-native development cycles across CI/CD pipelines, containerized microservices, and API ecosystems for a leading telecom client.
Role: Technical Project Manager (Back-end)
Location: Kuala Lumpur, Malaysia
We are partnering with a leading telecom client to hire a Technical Project Manager (Back-end) in Malaysia. This role is to manage modern cloud-native development cycles — across CI/CD pipelines, containerized microservices, and API ecosystems.
Accountabilities:
Drive agile ceremonies (sprint planning, stand-ups, retrospectives) and maintain team rhythm and cadence.
Manage backlog hygiene, ensuring stories are well-defined, estimated, and prioritized.
Plan and execute phased delivery strategies, ensuring release readiness through Blue/Green deployments, canary releases, and feature flagging
Track delivery health through velocity, throughput, and scope stability metrics.
Identify and resolve blockers, risks, and cross-domain dependencies early.
Maintain clear delivery dashboards and status reporting to senior stakeholders
Coordinate with DevOps and QA/QE teams to ensure readiness for integration, testing, and release.
Support implementation of continuous delivery and observability practices across teams.
Define, Monitor and report on key delivery KPIs, including deployment frequency, Mean Time To Recovery, defect Leakage rate, change failure rate ensuring all releases meet defined Service Level Objectives and performance baselines.
Participate in sprint demos and ensure acceptance criteria are met for each increment
Requirements
Bachelor's degree in computer science, Information Systems, or related field.
Agile, PMP, or DevOps certifications (e.g., CSM, SAFe, PMI-ACP) preferred
8+ years of experience in software delivery or digital product management, with at least 3 years in a technical project management, delivery lead or scrum master capacity.
Demonstrated experience with CI/CD pipelines, cloud-native architecture (e.g., Kubernetes, EKS), and backend service delivery
Strong understanding of API management, event-driven architecture, observability tooling and modern deployment strategies (Blue/Green, Canary, Feature Flags).
Strong familiarity with tools such as Jira, Confluence, GitLab, Jenkins, Monday.com, Splunk.
Experience in telecommunications, digital platform delivery, or large-scale integration programs is an advantage.
Cygnify develops innovative software solutions tailored for the telecommunications industry, focusing on infrastructure support and digital transformation. The company partners with leading telecom clients to enhance operations and offers specialized cybersecurity solutions, ensuring robust protection against cyber threats.
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