Technical Project Manager 2

J.C. Penney Company, Inc. Bangalore

About the organization:            

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait, and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico.The JCPenney Services India office opened in 2016 and is an extension of the JCPenney office in the US.  With over 700 employees, the center provides critical functions including technology, e-commerce operations, retail operations, merchandising, and other capabilities.  The JCPSI center is not only an alternative location but critical to JCPenney’s long term strategy.

We are looking for a Technical Project Manager to manage Enterprise Fulfillment project/program implementations across multiple concurrent tracks/scrum teams. This role will serve as a key leader within the Enterprise Fulfillment team and will work with Product and Technology Leads for project/program management. If you thrive in working with multiple teams, new technology, with an ability to influence business, product and technical leaders in a fast-paced environment, have strong problem-solving skills, excellent communication skills, and an experience with Agile/Scrum methods of getting work done, we want to talk to you.

Primary Responsibilities:

• Maintain the overall project/program schedule and milestone tracking tools to track progress against the baseline work plan,
• working with technical leads and product for each track
• Independently manage project/program-level planning to track milestones and deliverables impacting multiple projects,
• releases, tracks and dependencies
• Support work plan generation, maintenance and communications to stakeholders
• Support weekly Project/Program Status Report generation (accomplishments, in progress, risks, issues, metrics) and facilitate
• cadence review meetings
• Facilitate weekly / monthly manager / leadership meetings
• Develop program and project management processes and metrics
• Utilizing standard project/program management processes / tools, assess program status and provide recommendations and
• execute on course corrections as needed
• Serve as escalation point for tech leads regarding issues and risks impacting project/program delivery
• Identify and involve stakeholders needed per project/program deliveries
• Assist in key events, peak planning and implementation
•  

Specific responsiblities as a Scrum Master:

• Lead the scrum team in using Agile methodology and scrum practices
• Helping the product owner and development team to achieve customer satisfaction
• Lead the scrum and development teams in self-organization
• Remove impediments and coach the scrum team on removing impediments
• Help the scrum and development teams to identify and fill in blanks in the Agile framework
• Resolve conflicts and issues that occur
• Help the scrum team achieve higher levels of scrum maturity
• Support the product owner and provide education where needed

Core Competencies & Accomplishments:

• Bachelor’s degree in Computer Science or related field

• 5 – 7 years of relevant work experience

• Certification in the field of Project Management and Agile methods is preferred