Technical Program Manager, Internal Systems

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Internal Systems team owns an expansive mix of platform and product solutions, centered on our internal users. Team goals are centered on building frictionless experiences for our Sellers and Finance Engineering to ensure our users can execute efficiently and with accuracy. We are looking for people with a strong background or interest in working across GTM and Finance domains to build successful platforms and systems. You’re comfortable dealing with many moving pieces, and you work effectively across dynamic teams and functions. 

What you’ll do

As a Technical Program Manager in the Internal Systems team, you will play a key role within engineering to drive programs that span across the Stripe ecosystem. You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that scale.  The ideal candidate will deliver exceptional results through building and implementing solutions that benefit our users.  

Responsibilities

• Working with teams across the organization to understand pain points and work to create solutions which span multiple domains.
• Define and produce high quality written proposals, communications and documentation.
• Execute on technical programs that require deep systems and engineering level knowledge.
• Partner with Engineering Managers, Tech Leads, Engineers, business partners, Product Managers, and other Technical Program Managers to define, scope and drive large programs to conclusion.
• Play a key part in shaping the technical design, predicting technical roadblocks, and identifying trade-offs in partnership with engineering.
• Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria.
• Elevate the execution muscle of engineering teams around you. Train them to be better at delivery where needed.
• Help influence peers / stakeholders and build consensus while dealing with ambiguity.
• Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level.
• Create widely circulated plans, driving consistency, clarity, and building alignment across teams.
• Operationalize and execute critical cross functional programs spanning multiple engineering organizations. 

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of software engineering, systems engineering and/or technical program management experience.
• Understand distributed systems.
• Understand Service Oriented Architecture (SOA).
• Excellent analytical skills; you digest complex information, can distill it, and make recommendations and proposals.
• You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership.
• You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams, and senior leaders around the organization. 
• You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals, and best practices.
• Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.

Preferred Qualifications

• Background in technical program management, in GTM and Financial systems.
• You have experience managing technical software products from infancy to scale.
• You can internalize an entire cross-functional business and lead cohesive programs.
• You have experience designing and building a multi-product platform.
• You’re a creative thinker who loves collaborating across the company with engineering, analytics, marketing, design, and sales to experiment and build superior products.
• You’re scrappy, you do what it takes to get it done.
• SQL scripting.