Technical Program Manager - Cloud (TAM)

TLDR

Play a pivotal role in managing customer-facing programs and bridging business requirements with engineering solutions in a rapidly growing, innovative technology company.

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth.

 

Job Description

Job Title

Technical Program Manager (Technical Account Management)

Company

Netradyne

Location

Whitefield, Bangalore

Employment Type

Full-Time

Work Model

On-site (5 days WFO)

Shift

General Shift/Evening Shift

Experience Required

8 to 12 years

 

About Netradyne:

Netradyne provides AI-powered technologies for fleet management and safer roads. An award-winning industry leader in fleet safety and video telematics solutions, Netradyne empowers thousands of commercial fleet customers across North America, Europe, and Asia to enhance their driver performance, reduce risk, and optimize operations.

Netradyne sets the standard among transportation technology companies for enhancing and sustaining road safety, with an industry-leading 25+ billion miles vision-analyzed for risk and an industry-first driver scoring system that reinforces safe behaviors. Founded in 2015, Netradyne is headquartered in San Diego with offices in San Francisco, Nashville, the UK and Bangalore.

For more details visit: www.netradyne.com

Job Overview: Cloud Group at Netradyne builds and continuously enhances Netradyne’s SaaS product and Driver.i Platform. Technical Program Managers play important role in ensuring various programs are run delivered with optimal solution in timely manner. The programs range across building new products, reducing technical debts and to serve customer requirements. We are looking to add super star players to our Technical Program Managers team.

Key Responsibilities:

  • Manage critical customer facing programs.
  • Ensure success of key account deliverables by being the bridge between business requirements and Netradyne engineering.
  • Understand technical requirements from customer and/or partner, and identify potential architectural solutions to achieve the same, given knowledge of Netradyne product architecture. Collaborate internally to conclude on the architecture as necessary
  • Develop deep understanding of Netradyne Product and Architecture. Be the SME on published and unpublished product functionalities
  • Provide inputs to the Engineering teams on improvement areas
  • Communicate extensively with key customer account stakeholders (business and technical) and internal stakeholders (Engineering, Operations, Business) via all modes and all geographies
  • Collaborate with cross-functional teams, including engineering, data analytics, and customer success teams, to define project scope, goals and deliverables
  • Identify and proactively remove any potential roadblocks to customer success.
  • Use interpersonal skills to develop strong internal and external relationships, and leverage those to improve collaboration and coordination
  • Monitor the performance of projects and make necessary corrections to ensure their successful completion
  • Provide regular and proactive updates to Netradyne Senior Management on Program progress

Mandatory Skills:

  • Strong communication skills - verbal and written
  • Ability to develop strong working relationships with all stakeholders
  • At least 5 years of prior hands on experience with developing, testing and releasing scalable software projects
  • At least 4 years of experience in customer facing roles and delivery management
  • Prior experience working with teams and stakeholders in multiple geographies
  • Must have the capability of data-driven decision making by using metrics, logs, dashboards, and KPIs to guide decisions and communicate to stakeholders
  • Translate customer business needs into clear technical requirements, feature proposals, and architectural direction
  • Strong knowledge of architectural patterns, esp. related to server-side software
  • Conversant with APIs / Webhooks / Scalable Servers / Technical Feasibility / Public Cloud and related concepts
  • Good understanding of software development lifecycle (SDLC)
  • Reasonable understanding of product and cloud security
  • Exceptional organizational skills and attention to detail
  • Ability to lead teams without managing
  • Anticipates technical challenges, constraints, dependencies, and can explain trade-offs to customers
  • Must be able to build trust, handle escalation, and balances customer asks with internal constraints

Qualifications and Education Requirements

BTech/MTech, MBA (will be a preferred).

 

Equal Opportunity Employer Statement: Netradyne is an equal opportunity employer and are committed to creating an inclusive environment for all employees.

 

Additional Information: This position is based out in HM Tech Park, Whitefield Bangalore.​

 

Contact Information: For inquiries, please contact Recruiter at [email protected].​​

 

Follow us on LinkedIn: For more information on our work culture, follow us on Netradyne: My Company | LinkedIn

We are committed to an inclusive and diverse team. Netradyne is an equal-opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

If there is a match between your experiences/skills and the Company's needs, we will contact you directly.

Netradyne is an equal-opportunity employer.

Applicants only - Recruiting agencies do not contact.

Recruitment Fraud Alert!

There has been an increase in fraud that targets job seekers. Scammers may present themselves to job seekers as Netradyne employees or recruiters. Please be aware that Netradyne does not request sensitive personal data from applicants via text/instant message or any unsecured method; does not promise any advance payment for work equipment set-up and does not use recruitment or job-sourcing agencies that charge candidates an advance fee of any kind. Official communication about your application will only come from emails ending in ‘@netradyne.com’ or ‘@us-greenhouse-mail.io’.

Please review and apply to our available job openings at Netradyne.com/company/careers. For more information on avoiding and reporting scams, please visit the Federal Trade Commission's job scams website.

 

Netradyne utilizes Computer Vision and Edge Computing to enhance safety within the transportation sector, positioning itself as a frontrunner in fleet safety solutions. Our innovative approach not only aims to protect drivers and vehicles but also significantly transforms how fleets operate, making our technology a noteworthy player in this evolving landscape.

View all jobs
Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Technical Program Manager Q&A's
Report this job
Apply for this job