Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Position: Technical Product Owner (VoIP hardware Clients)

Project: SIP Client Applications

Project Overview

The project focuses on the development and evolution of VoIP applications for real-time communications (desktop VoIP phones based on SIP protocol). It involves signaling and media handling, network interactions, and integration of new features into an existing, complex architecture.

The customer is an international technology company developing software solutions for Contact Centers and Unified Communication systems.

About the Role:

You receive a high-level product or business requirement and drive it to a development-ready state:

Analyze user scenarios and expectations,

Define user and technical requirements,

Design the feature,

Create user stories and acceptance criteria for the development team.

The role requires deep technical involvement and offers a growth path toward an architectural role.

Responsibilities:

Analyze user needs and usage scenarios

Elaborate high-level requirements into well-defined solutions

Develop and document feature requirements and specifications for SIP applications, covering user, functional, and non-functional aspects.

Create and maintain user stories and acceptance criteria

Participate in technical and architectural discussions

Participate in code reviews

Collaborate closely with C++ developers and QA team and support them during feature implementation

Incoming bugs triage

Requirements:

Experience as a Technical Product Owner or Senior Developer

Ability to independently design features end-to-end

Understanding of C++ at the level of reading code and discussing implementation

Solid understanding of networking concepts (TCP/IP, UDP, NAT, etc.)

Understanding of VoIP, signaling, call flows, RTP

Experience documenting both user and technical requirements

Hands-on experience with user stories and acceptance criteria

Strong technical background with a focus on system design and architecture-related tasks.

English proficiency at Upper Intermediate level or higher, sufficient for reading documentation and participating in technical discussions

Nice to Have:

Knowledge or hands-on experience with SIP protocol

Experience with real-time or distributed systems

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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Technical Product Owner

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