Technical PM/Scrum Master

Technical Scrum Master & Program Manager – Enterprise Platform
Consulting Role | 100% Remote (U.S.) | Supports EST Work Hours

Overview

We are seeking a Technical Scrum Master & Program Manager to support delivery for a large-scale enterprise platform supporting multiple product teams. This consulting role blends hands-on Scrum leadership with program delivery tracking and sprint analytics to create strong transparency across product, engineering, testing, and operations teams.

You will help design and run a lightweight, effective agile process that captures work, drives accountability, and surfaces delivery timelines while keeping process overhead low and teams focused on execution.

This platform supports a large developer ecosystem, and this role ensures inbound requests are captured, prioritized, delivered, and documented as part of a complete delivery lifecycle.

Key Responsibilities

Agile Delivery & Scrum Execution

• Capture and triage inbound work in JIRA

• Translate priorities into actionable sprint plans

• Lead stand-ups focused on removing blockers

• Ensure teams execute work through properly defined tickets

• Track sprint throughput and delivery trends

• Surface and resolve delivery impediments quickly

• Promote automation and efficient ways of working

JIRA Process & Workflow Design

• Maintain scalable JIRA structures and releasable Epics

• Ensure Epics include complete delivery scope

• Build filters and dashboards to highlight delivery priorities

• Implement JIRA automation to streamline workflows

• Enable visibility into technical debt and delivery gaps

Program Delivery & Transparency

• Provide delivery timeline visibility across design, development, testing, and release

• Maintain clear reporting of features, milestones, and status

• Align sprint execution with product roadmaps

• Ensure documentation is delivered alongside features

Delivery Insights & Optimization

• Build dashboards to monitor delivery health and trends

• Ensure sustainable workload distribution

• Provide visibility from concept through release

Required Qualifications

• 2+ years in Scrum Master, agile delivery, or program management roles

• Experience supporting technical software teams

• Strong JIRA expertise including workflows, automation, and reporting

• Ability to translate prioritization discussions into execution plans

• Experience balancing competing delivery priorities

• Strong analytical and process optimization mindset

Preferred Qualifications

• Experience in enterprise software or regulated environments

• Familiarity with AI or platform-based product ecosystems

• Experience with delivery metrics and sprint analytics

• Knowledge of software release and deployment cycles

Scrum or project certifications are helpful but not required.

What Success Looks Like

• Teams consistently meet achievable delivery timelines

• Delivery processes remain lightweight and efficient

• Documentation ships with features

• Technical debt and delivery risks are visible

• Other teams adopt delivery practices as best-in-class

This is a consulting engagement, fully remote within the U.S., supporting teams operating in Eastern Time work hours.