Technical Onboarding Specialist

TLDR

Lead the implementation of Healthengine's AI Phone Receptionist, enhancing onboarding for customers with complex telephony setups and ensuring smooth deployments and customer satisfaction.

The perks behind the work

Healthengine is where you’ll be your best self. You’ll collaborate with smart, interesting people who will challenge you to be better. You will learn a lot and grow even more. Healthengine is the ideal workplace to bring ideas, make change and leave a lasting impact on your team and the industry. 

In addition to an array of growth opportunities, we also offer:

  • A hybrid workplace that offers flexibility to balance work and life

  • A vibrant social calendar of events, quarterly team-building activities and more

  • Unlimited coffee and snacks, and a subsidised vending machine in our Perth office 

  • Awesome discounts and salary packaging options through our benefit partner, Maxxia

  • Access to learning resources to develop your personal and professional skills 

  • Workplace wellness program, including extra leave and access to EAP and other wellbeing resources

  • Extra leave so you can recharge and focus on your wellbeing 

  • Support for you when it comes time to grow your family with paid parental leave

We're proud to share that Healthengine ranked 13th Best Workplace in Technology 2023 and are a certified Great Place to Work in Australia 2025/26.

Diversity and inclusion

At Healthengine, we believe in the power of a diverse work environment to fulfil our mission and better serve our providers and patients. We’ve created a culture that genuinely values diverse perspectives and backgrounds, knowing that our differences can inspire new ideas. We are fully committed to building and maintaining our inclusive environment where all voices are respected and heard. If you think you have what it takes but don't check all the boxes, reach out anyway - we’d love to hear from you.

Benefits

Free Meals & Snacks

Unlimited coffee and snacks, and a subsidised vending machine in our Perth office

Learning Budget

Access to learning resources to develop your personal and professional skills

Extra leave for well-being

Extra leave so you can recharge and focus on your wellbeing

Paid Parental Leave

Support for you when it comes time to grow your family with paid parental leave

Remote-Friendly

A hybrid workplace that offers flexibility to balance work and life

Wellness Stipend

Workplace wellness program, including extra leave and access to EAP and other wellbeing resources

Healthengine builds a comprehensive healthcare marketplace that empowers Australians to easily find and connect with primary care providers. Our platform serves as a critical bridge between patients and healthcare services, simplifying access and enhancing the overall healthcare experience.

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