Technical Lead - System Design & Architecture

AI overview

Guide architecture decisions and lead cross-system integrations for StoreOps platforms, emphasizing scalability, reliability, and performance optimization.

The Technical Lead is responsible for defining the overall technical architecture, ensuring scalability, reliability, and security of StoreOps systems. This role drives technical strategy, architectural decisions, engineering standards, and cross-system integration design.

Key Responsibilities

Architecture & Design

  • Design end-to-end system architecture for StoreOps platforms (POS, inventory, supply chain, store reporting).
  • Define microservices, event-driven, or monolithic architectures as appropriate.
  • Design high-availability, fault-tolerant, and scalable systems.
  • Create API standards, integration patterns, and data flow architecture.
  • Establish cloud architecture (AWS/Azure/GCP) and infrastructure patterns.

Technical Leadership

  • Provide technical direction to backend and frontend engineers.
  • Conduct architecture reviews and design approvals.
  • Define coding standards, CI/CD pipelines, and DevOps best practices.
  • Drive performance optimization and system hardening.

Integration & Enterprise Alignment

  • Lead integrations with ERP, eCommerce, CRM, payment gateways, WMS, and third-party vendors.
  • Define security models (RBAC, authentication, encryption, compliance).
  • Ensure alignment with enterprise IT standards and governance.

Quality & Risk Management

  • Identify technical risks and mitigation strategies.
  • Ensure observability (logging, monitoring, tracing).
  • Drive disaster recovery and business continuity planning.

Requirements

  • 8+ years in software engineering, 3+ years in architecture or tech lead role.
  • Strong experience in distributed systems and cloud-native architecture.
  • Expertise in REST APIs, event-driven systems, message brokers (Kafka/RabbitMQ).
  • Database design (SQL/NoSQL) and performance tuning.
  • Experience in retail/store systems is highly preferred.
  • Strong understanding of DevOps, CI/CD, containerization (Docker, Kubernetes).

Key Deliverables

  • System architecture documentation.
  • API and integration standards.
  • Technical roadmap.
  • Code quality and architecture governance

Benefits

Health Insurance – At Makro PRO, we care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD

Provident Fund – Makro PRO cares about your long-term plan! We offer 3% provident fund.

Year-end bonus – We include variable and performance bonus for our employees.

Gym Facilities – Our Head office has a fitness center, yoga room, and recreational space. Enjoy Bangkok scenery and work your body!

Attractive Vacations days – Enjoy our attractive annual leave. Let’s say the minimum is 16 days!

No overtime – We work 5 days a week with. We set our own goals and deadlines.

Free car parking space – No more stress or extra cost if you drive to work. We offer free parking space for our employees.

Best Culture

  • Clear focus.
  • Diverse Workplace (Our members are from around the world!)
  • Thai and Non-Thai are both welcome!
  • Non-hierarchical and agile environment
  • Growth opportunity and career path

Perks & Benefits Extracted with AI

  • No overtime, set your own goals: No overtime – We work 5 days a week with. We set our own goals and deadlines.
  • Health Insurance: Health Insurance – At Makro PRO, we care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD
  • Gym facilities: Gym Facilities – Our Head office has a fitness center, yoga room, and recreational space. Enjoy Bangkok scenery and work your body!
  • 16 days annual leave: Attractive Vacations days – Enjoy our attractive annual leave. Let’s say the minimum is 16 days!

MakroPRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers by bringing together the best talent to transform the B2B marketplace ecosystem in Southeast Asia Curious. Growth-mindset. User-obsessed. We search for talented people who each bring unique skills and behaviours that will help us build Southeast Asia’s next unicorn. Whether you’re in tech, marketing, finance or client/seller-facing roles, our people bring relentless passion, fast learning and a culture of innovation to every dimension of their work. Every member of our team is open to new perspectives, willing to navigate uncertainty and brings humility and radical candour to the table at all times We are bold, energetic, and thoughtful – grounded in our purpose and family culture, while driven by our passion for digital innovation. Our company is 70% technology, 20% retail, 10% logistics, and 100% heart. Every day, we use leading-edge technologies to understand and help food retailers, hotels, restaurants, caterers, and other businesses big and small navigate supply chain complexities and achieve their goals But the best technology needs to be driven by passionate talent. Aspiring professionals who share our belief in collaboration, diversity, and excellence – those willing to think big, redefine what’s possible, and put customers at the center of their work In return, our commitment to you is to offer a workplace like no other, where ideas can thrive and individuals can be themselves, where colleagues support each other and talent is fairly rewarded, where growth and learning opportunities are the norm not the exception, and where your career can reach new heights

View all jobs
Ace your job interview

Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

Technical Lead Q&A's
Report this job
Apply for this job