Northbeam is building the world's most advanced marketing intelligence platform, providing top eCommerce brands a unified view of their business data through powerful attribution modeling and customizable dashboards. Our technology helps customers accurately track ad spend, understand the full customer journey, and drive profitable growth.
We're experiencing rapid growth, have strong product-market fit, and are looking for the right people to help us scale. This is a rare chance to make a meaningful impact at a fast-moving, high-growth company. At Northbeam, you'll join a team of driven, collaborative, and talented individuals who value personal growth and excellence. We'd love for you to be part of our journey.
We're a remote-friendly company with offices in San Francisco and Los Angeles.
We’re looking for a Technical Implementation Specialist to own the hands-on onboarding and technical setup of new customers. You’ll work directly with customers to configure the product, integrate data sources, and get them to first value as quickly and smoothly as possible.
This role is ideal for someone who enjoys being customer-facing and technical; part consultant, part builder, part project manager.
Customer Onboarding & Implementation
Project Management
Customer Enablement
Internal Collaboration
#LI-Remote
Actual compensation may vary based on experience, skills, and location.
In addition to your base salary, we offer an equity package, comprehensive healthcare benefits (medical, dental, and vision), and a 401(k) plan. Our team enjoys a flexible PTO policy, 12 company-paid holidays, and 12 weeks of paid parental leave. We also provide a $500 work-from-home stipend to support your remote setup.
Interview Process
The interview process varies by role but typically begins with a 30-minute interview with a Northbeam recruiter, followed by a video interview with the hiring manager. Next, candidates complete a role-specific video interview followed by video or onsite interviews with several team members. The final step is a video interview with our CEO/Co-founder. The entire interview process is usually 5-7 interviews total and requires around 5-8 hours of your time.
We accept applications on an ongoing basis.
Northbeam: Marketing intelligence platform using machine learning to optimize ads and deliver actionable insights for DTC and ecommerce brands.
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Implementation Specialist Q&A's